
The health station is your primary source of care for sudden and long-term health concerns, with a multidisciplinary team ready to address your needs.
Please contact your local health station if you have a health concern, experience sudden symptoms or need support for the treatment of a long-term illness.
Kivelä Health Station employs nurses and doctors, among other professionals.
Contact information
Valid for the time being:
– Mon, Wed-Fri 8.00-16.00
– Tue
8.00-16.00
16.00-18.00 by appointment
– Sat-Sun closed
Date period: June 16, 2025 - Aug. 31, 2025
– Mon-Fri 8.00-16.00
– Sat closed
– Sun closed
Head nurse
Christina Jokinen
Head nurse
Johanna Kauppinen
Chief physician
Henna Eskelinen
Care needs assessment and booking an appointment at the health station
In health-related matters, you should primarily contact your health station:
- Via the Omaolo service( open 24/7)
- By phone +358 9 310 45500(Link starts a phone call) (Mon–Thu 8.00–16.00 and Fri and the day before national holidays 8.00–15.00)
- Via Maisa(Link leads to external service) (if your matter is not urgent)
It is important that you only contact us through one channel, so that the channels do not become congested and we can serve you faster.
A health care professional will assess your symptoms and direct you to the appropriate professional where needed. In some cases, home care instructions or prescribing a medication is enough.
Read more about the different contact methods
Emergency care
Emergency care is needed when a sudden illness, an injury or the worsening of a chronic illness requires immediate treatment while your health station is closed. In such cases, the assessment cannot be safely postponed to the next day
Location
The route to the main entrance
- The accessible parking space is located outdoors over 10 m from the entrance. The width of the parking space is less than 3.6 m.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
- The customer service point is located on floor 1.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has an accessible toilet on the same floor.