Crisis emergency services helps in sudden, serious crisis situations, such as the sudden death of a loved one, fire or other accidents, being subjected to violence or a serious injury or illness.
Emergency assistance is short-term assistance and given in person and over the phone. We will advise and guide you in moving forward and assess the need for further actions.
You can also contact us if you notice that someone else needs urgent help. Our services are free of charge.
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Telephone service for Crisis emergency services
Support for Helsinki residents at a time of crisis
Schocking events give rise to discussion and concern. You don’t have to be alone with your worries and thoughts. Help is available.
Helsinki’s Crisis Emergency Services provide help and support every day around the clock at tel. + 358 9 310 44222(Link starts a phone call)
Crisis emergency professionals advise and direct those in need to other support services, depending on the situation.
Adults and children react to shocking events differently; some have strong reactions, and others respond more mildly. Reacting to shocking events is normal, and feelings usually ease over time. Recovery typically progresses in waves, and your emotions will gradually become more manageable.
Parents are the best source of support and safety for their children. You can turn to Crisis Emergency Services if you need guidance on discussing shocking events with your child.
Help is provided by:
- Helsinki Crisis Emergency Services, tel. +358 9 310 44222 (Link starts a phone call) (24/7)
- National MIELI Mental Health Organisation’s Crisis Helpline, tel. +358 9 2525 0111(Link starts a phone call) (24/7)
- MIELI Crisis Centre Helsinki, tel. +358 9 413 50510(Link starts a phone call)
- Church helpline, tel. +358 40 022 1180(Link starts a phone call)
- MLL Mannerheim League for Child Welfare(Link leads to external service)
Please don’t hesitate to contact us!