The City of Helsinki's non-urgent 24-hour telephone health service (tel. +358 9 310 10023) ended on 1 April 2026. For non-urgent health care guidance, you can visit the Omaolo online service, chat with the health and social services chatbot or contact your health station, school and student health care services or Mental Health Service Unit Mieppi.

Health care and social welfare messages and letters now in digital format

As of 14 April 2026, you will receive messages and letters from the City of Helsinki’s health and social services digitally not only in Maisa, but also in Suomi.fi Messages. Paper mail from authorities will remain an option for everyone.

Health stations

You can find our services on this page, as well as instructions for contacting us in different situations. 

Find your health station

Lääkäri ja hoitajat kävelevät.
Photo: Jussi Hellsten

See the Omaolo service

You can use the Omaolo symptom checker to quickly receive an assessment of your care needs and, if necessary, contact your health station or emergency services – without having to queue on the phone. The service is available around the clock. 

Read about the symptom checkers 

Man at metro.
Photo: Jussi Hellsten

Are you new to the Helsinki area?

Would you like a basic explanation of Helsinki's social services and health care?

Find this and more helpful information for recent arrivals at the City of Helsinki's welcome.hel.fi website.

Go to welcome.hel.fi(Link leads to external service)

Photo: Jussi Hellsten

Client data and rights

Did you know that you can change health stations if you want to? Read more changing health stations

Did you know that you have the right to receive services in your native language? Read more about it

Did you know that you can give feedback on the treatment or services you have received? Read more about giving feedback

Read more about the data and rights of clients and client fees 

Photo: Maija Astikainen