Health care and social welfare messages and letters now in digital format

As of 14 April 2026, you will receive messages and letters from the City of Helsinki’s health and social services digitally not only in Maisa, but also in Suomi.fi Messages. Paper mail from authorities will remain an option for everyone.

Right to receive services in your own language

If your first language is neither Finnish nor Swedish, you have the right to an interpreter.
Photo: Jussi Hellsten

We provide services in Finnish and Swedish in accordance with the Finnish Health Care Act and Language Act. If your first language is neither of these languages, you have the right to an interpreter.

You have the right to an interpreter in all social services and healthcare. Please mention your need for an interpreter when making an appointment. The interpretation service is free of charge for you.

If you have hearing loss or speech impairment and require the assistance of a sign language interpreter, for example, you can use the interpretation services of the Social Insurance Institution of Finland (Kela).