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The City of Helsinki’s website is being renewed between 2021 and 2022. During the transition period, parts of the old and new website will be displayed at the same time. You are now on the new section for Data and the rights of the client.

Freedom of choice

You have the right to choose which healthcare unit you go to for services.
Photo: Virpi Velin

Under the Finnish Health Care Act, you have the right to choose any public health station or hospital in Finland as your place of treatment in non-urgent situations.

Your primary health station is the health station in your residential area, but you can change health stations within Helsinki or choose a health station in another municipality. You can also change maternity and child health clinics within Helsinki or choose a clinic in another municipality.

You can choose a specialised healthcare unit by discussing it with your doctor. 

If you would like to change health stations within Helsinki, please contact the new health station you have chosen the next time you want to use the health station’s services. Verbal notification by phone or in person at the location will suffice.

If you would like to change maternity and child health clinics within Helsinki, please bring up the matter at the clinic or when making an appointment at the clinic you have chosen. Verbal notification will suffice.

If you wish, you can give notification of your choice of maternity and child health clinic or public health nurse on a form.  

Fill in a form about your choice of maternity and child health clinic (pdf in Finnish) 

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You can also choose a health station that is located outside Helsinki. Your chosen municipality will also provide you with other primary healthcare services, such as maternity and child health clinic services, dental care, rehabilitation services, treatment supply distribution and short-term treatment at a health centre hospital. Your choice will be valid for at least one year. 

Please notify both your current and new health station of your choice in writing. For detailed instructions, visit your chosen municipality’s website. After you have notified both health stations, it will take roughly three weeks before you will be able to use your new health station’s services.

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If you live in a place other than Helsinki and would like to start going to a health station or maternity and child health clinic in Helsinki, please fill in and send the form below to both your current and new health station or maternity and child health clinic.

Fill in a form about your choice of health station (pdf in Finnish)

Fill in a form about your choice of maternity and child health clinic (pdf in Finnish) 

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If your doctor or dentist decides that you require examinations or treatment by specialised healthcare services, you and your doctor or dentist can decide together to which public hospital or outpatient clinic you will be referred.

The Social Insurance Institution of Finland (Kela) will reimburse your travel expenses based on the expenses that you would incur from a trip to the nearest university hospital.

The choice of a specialised healthcare unit only applies to non-urgent treatment. If you require urgent treatment, you can always go to your nearest emergency service point for treatment. 

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