A new centralised telephone service for home care is in use
The number for the home care centralised telephone service is +358 9 310 01105, and it is open every day from 7.15–21.00. Through this new number, we serve home care clients, their loved ones, home care employees and our cooperation partners. The new telephone service is in use in all home care units.

Health care and social welfare messages and letters now in digital format

As of 14 April 2026, you will receive messages and letters from the City of Helsinki’s health and social services digitally not only in Maisa, but also in Suomi.fi Messages. Paper mail from authorities will remain an option for everyone.

Explore the topic

Home care

In home care, we provide elderly clients with the support they need to maintain their independence at home. You can receive home care if there has been an apparent decline in your functional capacity and you are having trouble coping with everyday activities without assistance. 

Home care may also involve support services, such as meals or safety phone services.

We have divided home care into seven units according to the city districts. Each home care unit has several local service areas.

Photo: Maarit Hohteri

On this site

Home care supports living at home
You can apply for home care if you are unable to live in your home independently or with the help of your close relatives and friends. We grant home care based on a service needs assessment.
Becoming a home care client
Home care is a means to support you when you need help with everyday activities. We grant home care based on a service needs assessment.
Rehabilitative Assessment
We assess your ability to function and your need of support if you are e.g. an elderly person who is being discharged from a hospital.
Temporary or short-term home care
You can receive temporary home care if your ability to function becomes temporarily impaired.
Mobility agreement
We conclude a mobility agreement with regular home care clients in order to support their functional ability and ability to cope at home.

Search for home care units

You can browse the home care units in alphabetical order or search for your home care unit and local service area according to your city district. 

7 results

Central Home Care Unit

Address: Rautalammintie 2, 00550 Helsinki

Eastern Home Care Unit

Address: Kivikonkaari 21, 00940 Helsinki

North-eastern Home Care Unit

Address: Oltermannintie 32, K-house, b-staircase, 00620 Helsinki

Northern Home Care Unit

Address: Oltermannintie 32, K-house, b-staircase, 00620 Helsinki

South-eastern Home Care Unit

Address: Kivikonkaari 21, 00940 Helsinki

Southern Home Care Unit

Address: Hietaniemenkatu 9 B, 00100 Helsinki
  • Service in Swedish

Western Home Care Unit

Address: Hiomotie 6 A, 00380 Helsinki

You might be interested in

Day activities for the elderly
Day activities support the well-being, rehabilitation and living at home of elderly Helsinki residents.
Fees for senior services
Some of our social and healthcare services are subject to a fee. We also charge fees for missed appointments that are not cancelled.
Home care client fee calculator
The calculator gives you an estimate of the amount of the client fee for continuous and regular home care as well as the fees for services supporting living at home.
Home care service voucher calculator
The calculator gives you an estimate of the home care service voucher and the copayment payable by you.
Service voucher for home cleaning
n the home care service and care plan, you can be granted a home cleaning service voucher. The service voucher enables you to purchase home cleaning from private companies approved by the City.
Home care doctors
Home care doctors are general practitioners and specialists familiar with treating geriatric illnesses.
Quality control of services
We control and improve the quality of our services based on the experiences of our clients and personnel as well as the availability, effectiveness and productivity of the services.

You can also find us on social media

Home care on Facebook

Manage your health and social care in Maisa

In the Maisa client portal, you can find your examination results and the entries made by the physician. In Maisa, you can also book and cancel appointments and send messages to the professionals taking care of you.

Visit Maisa at maisa.fi. You can also download the Maisa app on your smart device from the application store.

Go to Maisa

Photo: Sakari Röyskö