Self-care instructions

Do you need support for treating an illness? We have put together a range of self-care instructions on this page.

If you would like to receive self-care advice or to contact a professional, use the symptom checker. When you complete the symptom checker and send the result, we will contact you within two hours if the matter is urgent. In non-urgent matters, we will contact you the next weekday at the latest by phone or Omaolo message.  

Go to the ‘Painful or blocked ear’ symptom checker  (Link leads to external service)

  • Memory tests  
    • On this page, we provide information about when and how a person’s memory is tested and how memory disorders are treated. 

If you would like to receive self-care advice or to contact a professional, use the symptom checker. When you complete the symptom checker and send the result, we will contact you within two hours if the matter is urgent. In non-urgent matters, we will contact you the next weekday at the latest by phone or Omaolo message.  

Go the ‘Eye discharge, watering or redness’ symptom checker(Link leads to external service)

If you would like to receive self-care advice or to contact a professional, use the symptom checker. When you complete the symptom checker and send the result, we will contact you within two hours if the matter is urgent. In non-urgent matters, we will contact you the next weekday at the latest by phone or Omaolo message. If needed, you can use Omaolo to obtain a laboratory referral, a medication prescription, self-care instructions or an appointment with a professional.

Go to the ‘Urinary tract infection’ symptom checker  (Link leads to external service)

Go to the ‘Men's urinary or genital symptoms’ symptom checker  (Link leads to external service)

The urinary tract infection symptom checker is intended for people aged 18 and over. The men’s symptom checker is intended for people aged 15 and over. 

If you would like to receive self-care advice or to contact a professional, use the symptom checker. When you complete the symptom checker and send the result, we will contact you within two hours if the matter is urgent. In non-urgent matters, we will contact you the next weekday at the latest by phone or Omaolo message.  

The symptom checkers are intended for people aged 15 and over.