The Omaolo service will help you around the clock

If needed, you can use Omaolo to obtain a laboratory referral, a medication prescription, self-care instructions or an appointment with a professional.

The Omaolo service is open around the clock, every day of the year. When you use the Omaolo symptom checker, you will receive an assessment of the urgency of your care needs and instructions.  

After logging in, you can send your symptom assessment to a health care professional via the service if necessary. If necessary, we will contact you by phone or Omaolo message: 

  • within two hours in urgent cases
  • the next weekday at latest in non-urgent cases. 

Please note!  People aged 15 and above can use the service with online authentication. You cannot use the Omaolo service on behalf of another person.