Helsinki-info

Ask about the city! We can advise and guide you when you are looking for information on the city services and immigration related matters.

Image: Jussi Hellsten

Chat, Call or Come see us

Chat

The chat service is available Mon-Thu 9–16 and Fri 10–15. 

You can start the chat on the lower right side of this page.

Call

The phone service is available Mon-Thu 9–16 and Fri 10–15. 

Call 09 31011 111

Come see us

You can meet us at Central library Oodi and International House Helsinki.

Look up contact info

Other services of interest

Give feedback
Digital support
Service Map
Digitukea Oodissa
Other advisory services

Leaflets on Helsinki's advisory services

Helsinki neuvoo leaflet (in English)
Helsinki neuvoo leaflet (in Finnish)
Helsinki neuvoo leaflet (in Swedish)
Arabiankielisen Helsinki neuvoo esitteen kansi
Helsinki neuvoo leaflet (in Arabic)
Somalinkielisen Helsinki neuvoo esitteen kansi
Helsinki neuvoo leaflet (in Somali)
Ukrainankielisen Helsinki neuvoo esitteen kansi
Helsinki neuvoo leaflet (in Ukrainian)
Venäjänkielisen Helsinki neuvoo esitteen kansi
Helsinki neuvoo leaflet (in Russian)
Vironkielisen Helsinki neuvoo esitteen kansi
Helsinki neuvoo leaflet (in Estonian)

On this site

Helsinki-info's services
Avoin ovi palveluihin project
For the media
Contact information
Keskustakirjasto Oodi lounaasta käsin katsottuna.

Contact information

Visiting address:
Töölönlahdenkatu 4, 00100 Helsinki
Opening hours:

Valid for the time being:
– Mon-Thu 10.00-18.00
– Fri 10.00-16.00

Exceptional opening hours:
Wed 23.4. Helsinki-info will open at 10 a.m.
Fri 25.4. Helsinki-info is closed.
Wed 30.4. Helsinki-info will close at 4 p.m.

See details

IBM Chat App Neuvonta EN