
You can borrow the most common assistive devices without an appointment.
Book an appointment for the fitting of a personal assistive device or assistive device maintenance by calling our customer service during the opening hours. We have a call-back service. If we cannot take your call right away, we will call you back as soon as possible.
We provide urgent maintenance related to wheelchair and rollator safety without an appointment during the customer service's opening hours. Please arrive at least one hour before closing time.
Bring your personal identity or Kela card with you to prove your identity. If you are acting on behalf of another person, bring this person's personal identity or Kela card.
You are responsible for the transportation of the assistive devices you borrow. However, we provide home delivery of large and heavy assistive devices, such as patient lifts and electric adjustable beds.
When you no longer need the assistive devices, please return them to our customer service as soon as possible.