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Konala Assistive Device Services

We have both general and more personal assistive devices that you can borrow. We provide assistive device maintenance with and without an appointment.
  • Service in Swedish
Pyörätuoleja.

You can borrow the most common assistive devices without an appointment.

Book an appointment for the fitting of a personal assistive device or assistive device maintenance by calling our customer service during the opening hours. We have a call-back service. If we cannot take your call right away, we will call you back as soon as possible.

We provide urgent maintenance related to wheelchair and rollator safety without an appointment during the customer service's opening hours. Please arrive at least one hour before closing time.

Bring your personal identity or Kela card with you to prove your identity. If you are acting on behalf of another person, bring this person's personal identity or Kela card.

You are responsible for the transportation of the assistive devices you borrow. However, we provide home delivery of large and heavy assistive devices, such as patient lifts and electric adjustable beds.

When you no longer need the assistive devices, please return them to our customer service as soon as possible.

Location

Ruosilantie 18 00390 Helsinki

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Services

Assistive device services

The route to the main entrance

  • The 4 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is guided, smooth and sufficiently wide.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
  • The foyer is cramped.

In the facility

  • The customer service point is located on floor 1.
  • For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has an accessible toilet on floor 1.

The entrance ""

  • The 3 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is guided, smooth and sufficiently wide.
  • The entrance is located in a recess and is illuminated.
  • The doors connected to the entrance are hard to perceive and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
  • The customer service point is on the same floor as this entrance.