I come from an EU or EEA country, Switzerland, the United Kingdom or Australia
You are entitled to medically necessary treatment with a European Health Insurance Card, passport or official identity document. Medically necessary treatment means treatment that cannot wait until you return home. This may include treatment for a sudden illness or a long-term illness, pregnancy monitoring or childbirth.
- To receive medically necessary treatment, call or visit the nearest health station.
Find contact details for health stations - If you have Finnish online banking credentials, you can also contact a health station by completing a symptom checker at Omaolo.fi and sending the assessment to a healthcare professional.
Go to Omaolo (Link leads to external service)
I come from a different country
You are entitled to urgent medical care in Finland's public healthcare system. You can also use private healthcare services.
Urgent care means immediate assessment and treatment that cannot be postponed without the illness getting worse or the injury becoming more severe.
- If you need urgent care, call or visit the nearest health station.
Find contact details for health stations - If the health station is closed, call the Medical Helpline at 116 117.
- If you have Finnish online banking credentials, you can also contact a health station by completing a symptom checker at Omaolo.fi and sending the assessment to a healthcare professional.
Go to Omaolo(Link leads to external service)
In an emergency, call 112.
I am undocumented
Undocumented individuals under the age of 18 and pregnant undocumented individuals are entitled to the same healthcare services as Helsinki residents.
Undocumented adults are entitled to necessary health care in the same way as Helsinki residents.
If you are undocumented and need healthcare services, call or visit the nearest health station.
Find contact details for health stations
You can also get an assessment of your need for care without an appointment at Kalasatama Health Station (Työpajankatu 14 A) from Monday to Friday at 8.00–11.00. Register on the first floor using the check-in machine.
Telephone health care guidance for undocumented individuals is available Monday to Friday from 12.30 to 13.30 at +358 9 310 53914.