Please be noted that our customer service is exceptionally closed on Wednesday, September 10, 2025.
Heka rental apartments are affordable, of high quality and in demand, and you can find them in almost every district. We provide Heka's rental apartments based on applicants' need for housing, urgency and search criteria, not based on queueing.
Heka rental apartments are rental apartments built with state subsidies, the tenant selection principles of which are based on the law. The owner of the apartments is Helsingin kaupungin asunnot Oy.Non-subsidised rental apartments are standard rental apartments owned by the City of Helsinki and KOy Auroranlinna which tenant selection does not consider urgency or wealth limits.
Customer service Työpajankatu 8:
Mon 12.00 - 15.00
Tue - Wed 8.30 - 12.00
Thu - Fri 12.00 - 15.00
Phone service, tel 09 310 13030:
Mon & Thu 9.00 - 12.00
Tue & Wed 13.00 - 15.30
Please note that the earliest time you can get a queue number is 11.00 on Monday, Thursday & Friday. We can use a translation service at the customer service desks.