The client information of the clients of Meeting Place Services and new clients of Family Mediation will be available in the Maisa service from 1 December 2025 onwards.

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Family mediation

Our family mediators help families with children residing in Helsinki who are contemplating separation.

Our purpose is to secure the child's position in the event of a separation and to help the parents resolve their differences through mediation.

The aim is for the child to maintain good relations with both parents even after a possible separation.

You can also apply for mediation together later. Mediation requires that both parents are willing to discuss matters concerning the child together.

We have a callback service in use

You can call the callback service for family mediation guidance and appointment booking on Mondays and Wednesdays between 13–14 by leaving us a callback request.

Call + 358 (0)9 310 01106(Link starts a phone call)

We will do our best to contact you within the next five working days. We will attempt to reach you twice after your callback request.

In addition to Finnish and Swedish, mediation service is also available in English.

If you need an interpreter for your appointment, please mention this when making your appointment.  In this case, we will arrange an official interpreter for the meeting, free of charge for the clients.

Family mediation is available at any point of the separation process 

Family mediators provide assistance and support upon request in the event of conflicts in the family. Mediation is intended for families with children when the parents are considering separation. Mediation can also be sought by a family trying to adapt to the new life situation when the parents have already separated. 

Family mediators work at the following offices  

Vironkatu 2, 1st floor, 00170 Helsinki 

 

Photo: Juha Myllymäki

Kahvikuja 3 A, 00980 Helsinki 

 

Photo: Virpi Velin

Malmin asematie 3 A, 2nd floor, 00700 Helsinki 

Photo: Juha Myllymäki

Suursuonlaita 1, 00630 Helsinki  

 

Photo: Juha Myllymäki

You can also find this page at hel.fi/family-mediation .