General forms
Disability services application (pdf)
Mobility support (formerly transport service)
Application for mobility support (PDF)
Income statement for mobility support pursuant to the Social Welfare Act (PDF, in Finnish)
Personal assistance
Assessment of support needs weekly calendar (pdf)
Annual leave for personal assistants (pdf)
Employment contract for personal assistants (pdf)
Suspension or other changes to the employment contract of a personal assistant (pdf)
Hourly reporting form for personal assistants (pdf)
Work schedule for personal assistants (pdf)
Bank account notification/change for personal assistants (pdf)
Change in payroll period for personal assistants (pdf)
Notification of the termination of a personal assistant’s employment contract (pdf)
Modification of a personal assistant’s employment contract (pdf)
Guide for employers of personal assistant (pdf)
Guide for supporting the recruitment of personal assistants (pdf)
Informal care support
Application for informal care support (pdf)
Application for support for substitute informal care (pdf)
Substitute caregiver’s work specification (pdf)
Other forms
Other documents
Disability services’ handbook on the right to self-determination (pdf) (In Finnish)
Yhteystietoja
Acting on behalf of another person in health and social services
You can authorise a trusted family member or friend to act on your behalf in Maisa in matters related to health and social services.
Under Maisa Menu, Manage Access -> Manage Proxy Access Rights, you can specify authorisations. In addition to the services of the City of Helsinki, the authorisations apply to the health care services of HUS.
- Full permissions: The person acting on your behalf has the same access to your account as you do. The person can for example see your diagnoses and medication details, send messages to professionals and make appointments.
- Read-only permissions: The person acting on your behalf has full access to view your information but cannot book appointments or send messages.
- Appointment booking and messages: The person acting on your behalf can book appointments and send messages on your behalf but cannot see, for example, your diagnoses or list of medications.
Proxy access granted in Maisa gives the authority to act on behalf of someone else only in Maisa. Any representation on behalf of another person conducted over the phone or at a health or social service facility mandates a written authorisation. For further details, kindly reach out to your respective health and social services unit.
Go to Maisa(Link leads to external service)
If you do not have a smartphone or you find e-services difficult to use, you can fill in this form, and take it to your health station, where a healthcare professional will record the information in the patient information system.
Power of attorney for acting on behalf of another person in Maisa (pdf)
You can authorise a trusted family member or friend to act on your behalf in health and social care at a service point or by phone. One power of attorney document can be used to authorise one person. A separate power of attorney is required for acting on behalf of another person in the electronic Maisa client portal.
The power of attorney can be turned in at a service point of the health care and social welfare services of the City of Helsinki or given to an employee of the Social Services, Health Care and Rescue Services Division when using a service.
Power of attorney for acting on behalf of another person in health care (pdf)
Power of attorney for acting on behalf of another person in social welfare
You can also find this page at hel.fi/ forms-for-disability-services.