From 24 September 2025 onwards, a common service number 09 310 44400 (weekdays from 8.15–4) will be introduced in the telephone services of regional adult social work, income counselling and social counselling. If you have already been assigned a personal worker, please call them directly.

Service points

On this page, you will find the service points of adult social work for young adults and adult social work for people over 30.

How can I find my service point?

If you are a new client and do not have a designated social worker, you can either call or visit your service point. You can find your service point with the help of your postal code.  

Note! The same telephone numbers also cater to authorities and other cooperation partners.

We serve young people aged 16-29 and over 30-year-olds in Helsinki, whose home address is in the following postal code areas:  00250 (part), 00270, 00280, 00290, 00300, 00310, 00320, 00330, 00340, 00350, 00360, 00370, 00380, 00390, 00400, 00410, 00420, 00430, 00440. The Haaga service point is also in charge of providing services to 16-29-year-old Swedish-speaking young people.

Telephone service for new clients:

You can call the service point telephone number +358 9 310 44400(Link starts a phone call) Mon-Fri 8.15-16.00. If you already have a designated responsible worker, call them directly on the number they provided.

Service point assistance for new clients:

If you are a new client and do not yet have a designated responsible worker, you can come to our service point without an appointment on weekdays at 10.00–14.00.

Service point assistance for clients with appointments or in crisis situations:

On weekdays at 8.15–16.00, we serve customers by appointment. We also handle on-call matters during office hours. Such sudden and unexpected crisis situations may include, for example, the threat of domestic violence or the need to secure housing after a fire or other accident.

We serve young people aged 16-29 and over 30-year-olds in Helsinki, whose home address is in the following postal code areas: 00100, 00120, 00130, 00140, 00150, 00160, 00170, 00180, 00190, 00200, 00210, 00220, 00240, 00250 (part), 00260, 00500, 00510, 00520, 00530, 00540, 00550, 00560 (part), 00570, 00580, 00600, 00610, 00800 (part), 00810, 00820, 00830, 00880 (part). 

Telephone service for new clients:

You can call the service point telephone number +358 9 310 44400(Link starts a phone call) Mon-Fri 8.15-16.00. If you already have a designated responsible worker, call them directly on the number they provided.

Service point assistance for new clients:

If you are a new client and do not yet have a designated responsible worker, you can come to our service point without an appointment on weekdays at 10.00–14.00.

Service point assistance for clients with appointments or in crisis situations:

On weekdays at 8.15–16.00, we serve customers by appointment. We also handle on-call matters during office hours. Such sudden and unexpected crisis situations may include, for example, the threat of domestic violence or the need to secure housing after a fire or other accident.

We serve 16-29-year-olds in Helsinki, whose home address is in the following postal code areas: 00590, 00800 (part), 00840, 00850, 00860, 00870, 00880 (part), 00900, 00920, 00930, 00940, 00950, 00970.

Telephone service for new clients:

You can call the service point telephone number +358 9 310 44400(Link starts a phone call) Mon-Fri 8.15-16.00. If you already have a designated responsible worker, call them directly on the number they provided.

Service point assistance for new clients:

If you are a new client and do not yet have a designated responsible worker, you can come to our service point without an appointment on weekdays at 10.00–14.00.

Service point assistance for clients with appointments or in crisis situations:

On weekdays at 8.15–16.00, we serve customers by appointment. We also handle on-call matters during office hours. Such sudden and unexpected crisis situations may include, for example, the threat of domestic violence or the need to secure housing after a fire or other accident.

We serve young people aged 16-29 and over 30-year-olds in Helsinki, whose home address is in the following postal code areas:   00560 (part), 00620, 00630, 00640, 00650, 00660, 00670, 00680, 00690, 00700, 00710, 00720, 00730, 00740, 00750, 00760, 00770, 00780, 00790. The Malmi service point is also in charge of providing services to over 30-year-old Swedish-speaking Helsinki residents.

Telephone service for new clients:

You can call the service point telephone number +358 9 310 44400(Link starts a phone call) Mon-Fri 8.15-16.00.If you already have a designated responsible worker, call them directly on the number they provided.

Service point assistance for new clients:

If you are a new client and do not yet have a designated responsible worker, you can come to our service point without an appointment on weekdays at 10.00–14.00.

Service point assistance for clients with appointments or in crisis situations:

On weekdays at 8.15–16.00, we serve customers by appointment. We also handle on-call matters during office hours. Such sudden and unexpected crisis situations may include, for example, the threat of domestic violence or the need to secure housing after a fire or other accident.

We serve over 30-year-olds in Helsinki, whose home address is in the following postal code areas: 00590, 00800 (osa), 00840, 00850, 00860, 00870, 00880 (osa), 00900, 00910, 00920, 00930, 00940, 00950, 00970 

Telephone service for new clients:

You can call the service point telephone number +358 9 310 44400(Link starts a phone call) Mon-Fri 8.15-16.00. If you already have a designated responsible worker, call them directly on the number they provided.

Service point assistance for new clients:

If you are a new client and do not yet have a designated responsible worker, you can come to our service point without an appointment on weekdays at 10.00–14.00.

Service point assistance for clients with appointments or in crisis situations:

On weekdays at 8.15–16.00, we serve customers by appointment. We also handle on-call matters during office hours. Such sudden and unexpected crisis situations may include, for example, the threat of domestic violence or the need to secure housing after a fire or other accident.

We serve young people aged 16-29 in Helsinki, whose home address is in the following postal code areas: 00890, 00910, 00960, 00980, 00990

We serve over 30-year-olds in Helsinki, whose home address is in the following postal code areas: 00890, 00960, 00980, 00990

Telephone service for new clients:

If you are between the ages of 16 and 29, you can call the service point telephone number +358 9 310 44400(Link starts a phone call) Mon-Fri 8.15-16.00. If you already have a designated responsible worker, call them directly on the number they provided.

If you are over the age of 30, you can call the service point telephone number +358 9 310 44400(Link starts a phone call) Mon-Fri 8.15-16.00. If you already have a designated responsible worker, call them directly on the number they provided.

Service point assistance for clients with appointments or in crisis situations:

On weekdays at 8.15–16.00, we serve customers by appointment. 

We handle on-call matters during office hours, between 10.00 and 14.00, at the Myllypuro Service Point for Adult Social Work located at Jauhokuja 4. Such sudden and unexpected crisis situations may include, for example, the threat of domestic violence or the need to secure housing after a fire or other accident.

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