We cater to immigrants, refugees, undocumented migrants and victims of human trafficking, offering services to facilitate your integration.
Our office is located on the 1st floor of the Kalasatama Health and Well-being Centre.
Contact information
Service without an appointment:
- Mon-Fri 8.15-16.00
- Sat-Sun - Closed
Finnish, Swedish
P.O. Box 6420, 00099 City of Helsinki
Location
Työpajankatu 14 A,
00580
Helsinki
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities and uses movement-guiding surface material.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a portable induction loop.
- The customer service point has a toilet marked as accessible on floor 1. One or both sides of the toilet seat lack a support rail.