From 24 September 2025 onwards, a common service number 09 310 44400 (weekdays from 8.15–4) will be introduced in the telephone services of regional adult social work, income counselling and social counselling. If you have already been assigned a personal worker, please call them directly.

Kalasatama Service Point for Adult Social Work and Social Work for Young People

We support you in challenges related to daily life and in various crisis situations.

We serve young people aged 16-29 and over 30-year-olds in Helsinki, whose home address is in the following postal code areas: 00100, 00120, 00130, 00140, 00150, 00160, 00170, 00180, 00190, 00200, 00210, 00220, 00240, 00500, 00510, 00520, 00530, 00540, 00550, 00560 (part), 00570, 00580, 00600, 00610, 00800 (part), 00810, 00820, 00830, 00880 (part)

Telephone service for new clients:

You can call the service point telephone number +358 9 310 44400 Mon-Fri 8.15-16.00. Note! If you already have a designated responsible worker, call the number they have provided.

Service point assistance for new clients:

If you are a new client and do not yet have a designated responsible worker, you can come to our service point without an appointment on weekdays at 10.00-14.00.

Service point assistance for clients with appointments or in crisis situations:

On weekdays at 8.15-16.00, we serve customers by appointment. We also handle on-call matters during office hours. Such sudden and unexpected crisis situations may include, for example, the threat of domestic violence or the need to secure housing after a fire or other accident.

Visiting address: Työpajankatu 14 A, 00580 Helsinki

Contact information

Työpajankatu 14 A, 00580 Helsinki View location on service map

Valid for the time being:
– Mon-Fri 10.00-14.00
– Sat-Sun closed

Finnish
P.O. Box 6420, 00099 City of Helsinki

Location

Työpajankatu 14 A, 00580 Helsinki
Location on map - Open larger map(Link leads to external service)