Exceptions to services

The housing counselling chat is closed between 10 and 11 November 2026 due to a staff training day.

Haaga service point

Our housing counselling services are dedicated to assisting all Helsinki residents who are experiencing housing difficulties.

Whether you need guidance on applying for housing, finalising a rental agreement, or are seeking advice regarding rent payment challenges, we are here to help.

Visits by appointment only.

Our housing counselling services are dedicated to assisting all Helsinki residents who are experiencing housing difficulties.

Whether you need guidance on applying for housing, finalising a rental agreement, or are seeking advice regarding rent payment challenges, we are here to help.

Visits by appointment only.

We also serve social welfare customers by phone based on postcode:

Postal code areas 00250, 00270-00300, tel. 09 310 80745

Postal code areas 00310-00350, 00400, 00440, tel. 09 310 42994

Postal code areas 00360-00390, 00410, tel. 09 310 42995

Postal code areas 00420-00430, tel. 09 310 42996

Contact information

Hopeatie 6, 1. floor, 00440 Helsinki View location on service map
Finnish
P.O. Box 8100, 00099 City of Helsinki