Health care and social welfare messages and letters now in digital format

As of 14 April 2026, you will receive messages and letters from the City of Helsinki’s health and social services digitally not only in Maisa, but also in Suomi.fi Messages. Paper mail from authorities will remain an option for everyone.

Private service homes

Your apartment can also be located in a private service home from which we outsource 24-hour service housing. The care and services are the same as in our own service homes.

Your apartment can be located in our own service home or in a private service home from which we outsource 24-hour service housing. The care and services are the same in both options.

We will discuss options with you and offer a place of care based on your service needs. We will consider your wishes in the final decision.

Alternatively, we can provide you with a service voucher, allowing you to purchase 24-hour service housing yourself.

You can also apply to a private service home at your own expense. If you pay the costs of living and care in a private service home yourself, you do not need the city's 24-hour service housing decision. Inquire about free places and prices directly from the private service home.

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