We support your health and wellbeing during your short-term care stay, while your informal caregiver gets the rest they need.
What does short-term care mean?
You will stay at a short-term care facility run by the City or a private one for an agreed period. During that period, you will participate in the unit’s activities and day-to-day life according to your resources and wishes. The treatment aims to support your everyday skills and your functional capacity.
How long does the short-term care period last?
The duration of a short-term care period is determined by your individual need for treatment. The treatment period may take place once or at regular intervals. Short-term care can also be provided on a part-time basis, for example as day care or night care.
How can I apply for short-term care?
If you are already using the City’s senior services (such as informal care or home care), discuss the possibility of short-term care with your personal care worker or home care staff. If you do not yet receive senior services, please contact Senior Info. You can find the contact details at the bottom of this page.
How much does short-term care cost?
Short-term care is subject to a fee. The fee depends on several factors, including:
- whether the care provided is round-the-clock or part-time
- whether the care is provided in a care home or in a service housing facility
- whether the care replaces the statutory days off for an informal caregiver.
Find out more about the prices on the payments page
As a recipient of informal care support, you can also receive a service voucher which can be used to purchase short-term care from private companies approved by the City.
These companies can be found in the palse.fi service (in Finnish)(Link leads to external service). Select ‘Helsinki Social Services, Health Care and Rescue Services Division’ as the granting party of the service, and ‘short-term around-the-clock care in a care unit provided by support for informal care for the elderly’ as the service.
Short-term care is not the only option during the statutory days off for informal caregivers. Substitute care, family care, day activities, and at-home treatment provided via a service voucher are also available.
Read more:
Care options during the caregiver’s statutory leave days
What should I bring with me for the short-term care period?
Personal documents
- Up-to-date medication list
- ID card or other form of identification
Medicines
- All your regular medicines and any medicines you may need to take, in their original packaging or in dose dispensing bags
- Diabetes supplies, wound care supplies, or other medical supplies, if you use them
Clothing and footwear
- Comfortable indoor and outdoor clothing that can be washed at 40 degrees
- Sturdy indoor and outdoor shoes
- Nightwear
- Enough changes of clothes
Don’t forget to label all your clothes!
Toiletries
- Personal care and hygiene products and protective products
- Toothbrush and toothpaste
- Comb
- Shaving equipment
- Any skincare products
Assistive equipment
- Glasses, hearing aids and their batteries
- Mobility aids you use on a daily basis (e.g. a walker or walking stick)
Other necessary items
- Phone and charger
- A small amount of cash, if you want to visit the café, for example
- You can also bring your own magazines or books, for example.
It is advisable to leave valuables, such as jewellery and expensive electronic devices, as well as your security wristband, at home.
How to get in touch with Senior Info
You can contact us by phone, email, chat or by coming to have a chat in person.
The telephone service is open on weekdays at 9.00–15.00.
Call +358 9 310 44556(Link starts a phone call)
If the line is busy, please listen to the recording until the end. We will call you back on the next working day at the latest.
The call is subject to normal telephone charges. If you are calling from an international number, the call-back service is not available.
Please email us at seniori.info@hel.fi(Link opens default mail program)
The email is not secure, so please do not include any personal identification details in your message.
Chat with a professional during opening hours. The chat window is located at the bottom of this page.
The chat is open
- Mon–Wed 9.00–15.00
- Thu 9–10 and 11.30–15.00
- Fri 9.00–15.00
You can visit the Senior Info office at Siltasaarenkatu 2, 00530 Helsinki.
We are open on weekdays from 9.00 to 15.00.
If you have a hearing impairment or are unable to speak, you can contact Senior Info by email or via chat. You can also use an interpreter to contact us by telephone or visit our service centre.
Contact details for carers
If you have any questions about your or your relative's care, you can contact our nurses directly by phone. You can also contact us in the evenings and at weekends.
Please note that the contact detail pages are in Finnish.
The Kustaankartano Senior Centre is located in Oulukylä district at Oltermannintie 32.
Find contact details to the short-term care unit at Kustaankartano (Link leads to external service)
The Myllypuro Senior Centre is located at Myllymatkantie 4. The centre holds three short-term care units Sinfonia, Sonaatti and Sointu.
Find contact details to Sinfonia (Link leads to external service)
Find contact details to Sointu and Sonaatti (Link leads to external service)
The Riistavuori Senior Centre is located in Etelä-Haaga at Isonnevantie 28. The centre provides short-term care in its unit called Tuulenpesä
Find contact details to Tuulenpesä(Link leads to external service)
The Roihuvuori Senior Centre is located at Punahilkantie 16.The centre provides short-term care in its unit called Vaahteramäki
Find contact details to Vaahteramäki(Link leads to external service)
The Syystie Senior Centre is located in Malmi at Takaniitynkuja 3. The centre provides short-term care in its unit called Viljakoti.
Find contact details to Viljakoti(Link leads to external service)
The Töölö Senior Centre is located at Töölönkatu 33. The centre provides short-term care in its unit called Palmu.
Find contact details to Palmu(Link leads to external service)