Social lending and financial counselling will be closed from 14 to 25 July.

Location for social lending and financial counselling

We process social loan applications and provide financial and debt counselling services.

If you are considering applying for a social loan, please contact us by phone. During the call, we will conduct a preliminary assessment of your eligibility and review your income, expenses, and overall debt situation. Based on this initial assessment, we will provide guidance on how to complete the loan application if necessary.

Contact information

Ala-Malmin tori 2, 4. floor, 00700 Helsinki Show accessibility information View location on service map

Phone open 09 310 43929:
– Mon-Tue, Thu-Fri
     9.00-11.00
     12.00-14.00
– Wed closed
– Sat-Sun closed
Visiting hours:
– Mon-Fri 8.15-16.00 Customer meetings by agreement
– Sat-Sun closed
Date period: July 14, 2025 - July 25, 2025 closed

Finnish
P.O. Box 7970, 00099 City of Helsinki

Location

Ala-Malmin tori 2, 4. floor, 00700 Helsinki
Location on map - Open larger map(Link leads to external service)

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
  • The entrance has thresholds over 2 cm high.

In the facility

  • The customer service point is located on floor 4.
  • For moving around, there is a lift, which can hold a wheelchair; the door opens easily manually. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
  • The customer service point has thresholds over 2 cm high.
  • The doors in the customer service point stand out clearly.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.
  • The customer service point has an accessible toilet on the same floor.