Our dedicated social instructors from food aid social work are available to assist you with various tasks, including understanding messages from authorities, applying for benefits or preparing appeals. They can also provide guidance to connect you with the appropriate services and work collaboratively with you to find the best solutions for your concerns.
Confidentiality is a priority in our services, and we are here to discuss challenging issues, offering psychosocial support and assistance when needed. Our social instructors can also accompany you during meetings with authorities, ensuring your interests are safeguarded by monitoring your application and appeals processes, among other ways.
Please don’t hesitate to reach out to us! We welcome you to visit us for a friendly chat. Our food aid social workers are available at various food aid locations across the city. You can easily identify them by the word 'sosiaalityö' (social work) and the City of Helsinki logo on the clothing or high visibility vests they wear.
You can find us at the food aid points or you can call us Mon–Fri 9.00–11.00 and 14.00–15.00. You can also send text messages.
We provide services in Finnish, Estonian, Russian and English.
Name
Eila Silinch
Name
Markus Honkonen
You can also find this page at hel.fi/food-aid-social-work.