Our housing counselling services are available to assist all Helsinki residents facing housing difficulties.
You can rely on us for guidance on various housing-related matters, such as applying for housing, navigating rental agreements, or seeking advice if you're unable to make rent payments. It's important to address these challenges proactively to prevent them from becoming overwhelming.
You can access our services through chatbot Hester, available Mon-Fri 9.00-15.00 in Finnish and English. Additionally, you can schedule an appointment to meet us in person at any of our locations in Haaga, Kalasatama and Malmi. Chatbot Hester is available 24/7 and can be found in the bottom right corner of the page. Through the chat service, you have the option to remain anonymous or utilise strong authentication for personal matters as well.