You can contact social assistance guidance for questions about applying for and receiving supplementary and preventive social assistance, as well as for information on funeral assistance.
We are here to assist you with inquiries about applying for income support provided by the city and its associated payments.
Our services are available over the phone in both Finnish and Swedish.
Call us
Benefit handling counselling in Finnish
Open Mon-Fri 09-12
Call charge:
toll free
Social assistance guidance in Finnish
The Swedish-language helpline works as a call-back service.
Open Mon-Fri 09-12
Call charge:
toll free
Visit us
Exceptions in services
The telephone service for social counselling and social assistance guidance and the chat for social counselling will exceptionally open at 10.30 am on the following days:
- 13.1.2026
- 10.2.2026
- 17.3.2026
- 14.4.2026
- 12.5.2026
- 9.6.2026