Are you looking for Kalasatama Health and Wellbeing Centre?

The treatment time guarantee is tightening: Stricter time limits for accessing non-urgent care starting 1 September 2023
Beginning in September, you should be able to contact a health station during regular operating hours and receive a response on the same day. You should also receive an individual assessment of the need and urgency for your treatment. Non-urgent care should be available within 14 days. Unfortunately, there are currently delays in some services, and we have not yet met the treatment time guarantee targets in all our services. Nevertheless, we are actively working towards achieving these targets.
Learn more about how changes in the treatment time guarantee law will impact access to care
Questions and answers about the treatment time guarantee on the Ministry of Social Affairs and Health’s website (In Finnish) (Link leads to external service)

Kalasatama Health Station

Kalasatama Health Station serves residents of the districts of Arabianranta, Herttoniemi, Kallio, Pasila and Vallila, among other districts.

The health station is your primary source of care for sudden and long-term health concerns, with a multidisciplinary team ready to address your needs.

Please contact your local health station if you have a health concern, experience sudden symptoms or need support for the treatment of a long-term illness.

The Kalasatama Health Station employs nurses, physiotherapists and doctors, among other professionals. Kalasatama Health Station operates at the Kalasatama Health and Well-being Centre in the Helsinki district of Kalasatama.

You can contact your local health station in several ways

When you contact your local health station, a nurse will first speak with you to assess your situation. If necessary, the nurse will then make arrangements for you to see a medical professional. Please contact us only through one channel.

Man at metro.
Photo: Jussi Hellsten

Go to the 24/7 online Omaolo health and well-being service and describe your symptoms in a symptoms assessment. After this, the service will give you instructions about what to do next. 

If your symptoms need to be assessed by a medical professional, you will be able to straight away contact your local health station via the service. 

  1. Fill out a symptom assessment at your convenience. 
  2. Based on your symptoms, Omaolo will tell you the next steps to take.  
  3. At this point, if you wish, you can log in to the service and send your symptom assessment data to a nurse, who will immediately start taking care of your case. You will be required to use a form of strong identification (Link leads to external service)

Go to Omaolo(Link leads to external service)

Nainen tanssii
Photo: Maija Astikainen

If you need to contact your health station, you can send a message or questions via the Maisa customer portal. We will respond to your message within three working days. 

  1. Log in to Maisa at www.maisa.fi (Link leads to external service) or in the Maisa app. You will be required to use a form of strong identification (Link leads to external service)
  2. You can send a message via Messages -> Send a message ->  Ask About Care or Services’.
  3. Select a subject.
  4. Select your health station as the message recipient and choose a subject for your message. 
  5. In your message, tell as precisely as possible what it is about.
  6. You will receive a reply to your message within three working days. 

Go to Maisa(Link leads to external service)

You can contact your local health station by phoning the station.

The health stations use a handy call-back system, so if the line is busy, staff will call you back as soon as they are free.

Call +358 9 310 50333(Link starts a phone call)

It is also possible make arrangements for a health check or treatment by visiting your local health station in person during its opening hours. If you have turned 12 years old, we recommend that you use a face mask unless you have a medical restriction. We recommend that you call first, however, particularly if you have flu-like symptoms.

If your matter is urgent, please call the Medical Helpline at tel. 116 117 (Link starts a phone call). Medical professionals will direct you swiftly to the help that you need.

Go to the Journey Planner(Link leads to external service)

If you have hearing or speech impairment, you can contact the health station in one of the following ways:

Location

Työpajankatu 14 A, 00580 Helsinki
Location on map - Open larger map (Link leads to external service)

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is guided, smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.

In the facility

  • The customer service point is on the entrance floor.
  • The customer service point has directions to the different facilities and uses movement-guiding surface material.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has a toilet marked as accessible on the same floor. One or both sides of the toilet seat lack a support rail.