Tomorrow’s Helsinki will serve everyone in a way that suits them, their needs, life situation and interests, conveniently, around the clock and through a range of channels.
For those who are not as tech-savvy, the City will offer services over the phone or face-to-face.
Solutions will be found right away and the customer will no longer need to queue or be passed from pillar to post.
Tomorrow’s Helsinki will be able to predict needs and provide services in a more personalised way, at just the right time, without the need for residents to go to any extra effort. Residents will not need to fill out a myriad of forms or submit the same information over and over again.
Projects
What?
The online booking service Varaamo offers up a diverse selection of the city’s public premises and equipment for resident and community use.
Who?
For residents and communities such as associations, organisations, groups and companies.
Why?
Go to Varaamo when you are in need of a meeting room or workspace or space for an event or hobby. Equipment such as 3D printers, sewing machines, game consoles and musical instruments are also available for use.
Where?
What?
Helsinki’s online Service Map provides up-to-date information on the city’s public services and more.
Who?
A handy, accessible and up-to-date source of information on local services for every resident of the city.
Why?
Service Map has information on the city’s many services, making it easy to locate and use them, as opening hours and accessibility information are also included. The digital service contains information on public services such as playgrounds, recycling points and health stations, and also features many private service providers such as cafés and restaurants.
