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Advisory services

Find the right advisory service for you. The city offers help and advice for various situations, from animal welfare to sports, and from housing to entrepreneurship. You can contact us online, call or visit us in person.

City of Helsinki advisory services

Scroll down this page to find links to advisory services offered by other operators that provide important public services, such as public transport, waste and water management, and energy use.

23 services

Advisory service on food issues

We provide information and advice on matters related to food and provide instructions on food business. In addition, you can contact us if you want to report your observations regarding food hygiene at food premises located in Helsinki, such as hygiene deficiencies at a restaurant or shop and suspected food poisoning.

  • Email
  • Service point

Advisory services for English-language and bilingual education services

We give guidance on English-language and bilingual education, and daycare and pre-primary education in different languages.

  • Email
  • Telephone
  • Service point

Business advisory

Business Helsinki offers entrepreneur services for starting business as well as startups seeking growth.

  • Service point

Crisis emergency services

Crisis emergency services provides emergency assistance to Helsinki residents and people staying in Helsinki. Assistance can be provided for example, in the case of an accident, violence or the sudden death of a loved one.

  • Telephone

Decisionmaking info

The Registry office provides information on the stages of pending issues and on decisions throughout the decision making processes.

  • Telephone
  • Service point

Other key advisory services for Helsinki residents

Energy advice: Helen

The energy company Helen offers help for smart energy use.

Public transport: HSL

Helsinki Region Transport (HSL) offers advice on using public transport and resolving related problems.

Waste, water and the environment: HSY

The Helsinki Region Environmental Services Authority (HSY) offers help with issues related to waste, water and the environment.

Financial and debt counselling

The Helsinki Legal Aid Office offers advice on finances and debt.

Legal advice

The Helsinki Legal Aid Office also offers advice on legal matters.