The Helsinki of the future is led with information data, analytics and metrics support renewal efforts and decision-making.

Helsinki's governance combines agility and long-term commitment. Data, analytics, and metrics will support reform and decision making. Autonomous teams will create digital services using common platforms and tools. Infrastructure, support services, and basic systems will be centrally managed to achieve synergies and savings.
By harnessing information, Helsinki will be able to react quickly to the changing wishes and needs of its customers.