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Building Control Services
In Helsinki, all building permits are prepared and applied for via Lupapiste (In Finnish) (Link leads to external service)
At Lupapiste, you can find general advice, make appointments, prepare a permit application and deliver documents. Start the preparations for your project by submitting a request for advice. When you receive a reply, you can, if necessary, make the request for advice into a permit application.
- Log in to Lupapiste. (Link leads to external service) Requires registration.
- Select"Kysy neuvoa” (“Ask for advice") from the top-right corner.
- Enter the address or parcel number of the project.
- Follow the instructions. Select the type of project you are starting.
- Finally, press “Kysy neuvoa”.
- Write a short description of the project and your questions.
The experts have the following telephone service hours:
- Permit secretaries Mon 10 a.m. to 11 a.m., Tues 10 a.m. to noon, Thurs 10 a.m. to 11 a.m. and Fri 10 a.m. to noon.
- General advice and guidance, matters relating to the security of initial rights
- Permit processors Mon and Thurs 10 a.m. to 11 a.m.
- Project authorisation and other permit issues
- Inspection engineers Mon 9 a.m. to 10 a.m. and Thurs 9 a.m. to 10 a.m.
- Technical and structural issues and appointments for an initial meeting, presentation of specific plans and reviews
- Master builders weekdays 9 a.m. to 12 noon.
- Approval by a responsible supervisor
Contact information of Building Control Services on the map
Contact building control services primarily via Lupapiste for all matters concerning permits. However, if you want to email or call during the telephone service hours, you can find the email addresses and phone numbers of experts in the area on the map.
Open the map in a new window so you can search for the right area by street address. Or click on the right area on the map to find the contact details of experts in that area.
Building Control Services Archives
Valid for the time being:
- Mon, Thu 12.00-15.00
- Tue-Wed 8.30-12.00
- Fri - Closed "Customer service only by appointment"
- Sat-Sun - Closed
Training day: Oct. 13, 2023 - Closed
Archive phone service Mon-Thu 9-13, tel. 09 310 26301
arkisto@hel.fi
Plot Services
Please send your enquiries and contact requests to the common e-mail addresses of Plot Services:
- City plots for apartment blocks and terraced houses: asuntotonttitiedustelut@hel.fi(Link opens default mail program)
- City plots for detached houses: omakotitalotonttitiedustelut@hel.fi(Link opens default mail program)
- Complimentary construction for housing cooperative plots: taydennysrakentaminen@hel.fi(Link opens default mail program)
- City plots for sports and sporting activities: kulttuurijavapaa-aika@hel.fi(Link opens default mail program)
- City plots and areas for purposes other than construction: ulkoilma@hel.fi(Link opens default mail program)
- City plots for offices, retail, industry and services: yritystonttitiedustelut@hel.fi(Link opens default mail program)
- Control of plots rented by the city and management of vacant plots: tonttivalvonta@hel.fi(Link opens default mail program)
- Other matters relating to the City's land holdings and sales of land to the city and land use agreements: tontti@hel.fi(Link opens default mail program).
Send requests for documents, with the exception of individual copies of contracts relating to city land, by e-mail to helsinki.kirjaamo@hel.fi(Link opens default mail program).
Send a request for a copy of the agreement to the following e-mail address maaomaisuus.kiinteistosihteerit@hel.fi(Link opens default mail program).
Contact information of Plot Services on the map
Please contact Plot Services in the first instance via the common emails above. However, if you want to email or call, you can find the contact information of experts in the area on the map.
Open the map in a new window so you can search for the right area by street address. Or click on the right area on the map to find the contact details of experts in that area.
City Survey Services
Order a staking-out or location inspection by sending an email to kymp.kami.asiakaspalvelu@hel.fi(Link opens default mail program). If you want to place an order on the spot, please book an appointment with customer service in advance by calling 09 310 38064 (Link starts a phone call) or 09 310 31902 (Link starts a phone call).
Please include the following information with your order:
- Address of the site
- Building permit identification number
- Real property unit identification number
- Lupapiste identification number
- Client name and contact information
Please also include the following information with your order for invoicing purposes:
- Payer's name (company name and contact person's name, for private orders the person's name is sufficient)
- Payer's address
- Business ID or personal ID
- E-invoicing details, if e-invoicing is desired.
Send an email to kiinteistorekisteri@hel.fi(Link opens default mail program) or call 09 310 31942 (Link starts a phone call) (Mon– Fri 9–12).
Send an email to kiinteistorekisteri@hel.fi(Link opens default mail program) or call 09 310 22111 (Link starts a phone call).
Send an email to karttatilaukset@hel.fi(Link opens default mail program) or call 09 310 22111 (Link starts a phone call).
Contact the Urban Environment Customer Service by sending an email to kymp.kami.asiakaspalvelu@hel.fi(Link opens default mail program) or calling 09 310 22111 (Link starts a phone call).
You can request a notary or ask about a purchase certification by directly contacting the notaries listed below.
Notaries:
- Eero Jalkanen, tel. +358 (0)9 310 36791 (Link starts a phone call), +358 (0)40 649 2720 (Link starts a phone call)
- Jaakko Kaila, tel. +358 (0)9 310 22097 (Link starts a phone call), +358 (0)40 509 5561 (Link starts a phone call)
- Jarno Mansner, tel. +358 (0)9 310 31945 (Link starts a phone call), +358 (0)40 589 2693 (Link starts a phone call)
- Jussi Pirinen, tel. +358 (0)9 310 31944 (Link starts a phone call), +358 (0)40 500 8330 (Link starts a phone call)
- Lauri Raunu, tel. +358 (0)9 3103 1882 (Link starts a phone call), +358 (0)50 552 3193 (Link starts a phone call)
- Mikko Ruokolainen, tel. +358 (0)9 310 31917 (Link starts a phone call), +358 (0)40 628 2492 (Link starts a phone call)
- Laura Silvan, tel. +358 (0)9 3103 8212 (Link starts a phone call), +358 (0)40 647 1467 (Link starts a phone call)
- Roope Summanen, tel. +358 (0)9 3102 1988 (Link starts a phone call), +358 (0)40 621 3379 (Link starts a phone call)
- Timo Tutti, tel. +358 (0)9 310 31874 (Link starts a phone call), +358 (0)50 375 2156 (Link starts a phone call)
Cabling Information Services
Cable Location Service
Puhelinpalvelun aukioloajat 1.3.2023- (paikan päällä asiointi varattava puhelimitse):
- Mon-Thu 9.00-15.00
- Fri 12.00-15.00
- Sat-Sun - Closed
Contact details for land use and control on the map
Land use and control services include matters relating to public areas such as events, land rental, street work notices and siting agreements.
Contact the experts in the area of your project. Contact details can be found by clicking on the correct area on the map. If you open the map in a new window, you can search for the correct area by street address.
Urban Environment Division, Customer Services
Valid for the time being:
- Mon 12.00-15.00
- Tue-Wed 8.30-12.00
- Thu-Fri 12.00-15.00
- Sat-Sun - Closed
Training day: Oct. 13, 2023 - Closed
Our telephone service +358 931022111 is open Mon-Thu 8.30-16.00 and Fri 12.00-15.00.
Please note that the earliest time you can get a shift number is 11.00 on Mondays, Thursdays and Fridays.
At the Building Control Services Archives, customers are received on Fridays by appointment.
After-hour notifications about dangerous street damage tel. +358 9 310 39310. (Please do not send feedback or questions related to winter maintenance or vehicle removal to this number.)
Our on-call Parking Enforcement service is available at tel. +358 9 310 70014, Mon-Thu 16.00-20.00, Fri 8.15-12.00 and 15.00-20.00, Sat 10.00-15.30, and Sun 11.00-17.00