Archive's customer service is located at the Customer Services for Land Use and Construction.
Contact information
Valid for the time being:
- Mon, Thu 12.00-15.00
- Tue-Wed 8.30-12.00
- Fri - Closed "Customer service only by appointment"
- Sat-Sun - Closed
Archive phone service 09 310 22111 open Mon-Thu 8.30-16.00, Fri 12-15.
arkisto@hel.fi
Finnish, Swedish
P.O. Box 58231, 00099 City of Helsinki
Location
Työpajankatu 8,
00580
Helsinki
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The route has a ramp over 6 m long without an intermediate landing.
The main entrance
- The entrance stands out clearly and is illuminated.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a button.
In the facility
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities and uses movement-guiding surface material.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a fixed induction loop marked with the appropriate international symbol.
- The customer service point has an accessible toilet on floor 1.