The treatment time guarantee is tightening: Stricter time limits for accessing non-urgent care starting 1 September 2023
Beginning in September, you should be able to contact a health station during regular operating hours and receive a response on the same day. You should also receive an individual assessment of the need and urgency for your treatment. Non-urgent care should be available within 14 days. Unfortunately, there are currently delays in some services, and we have not yet met the treatment time guarantee targets in all our services. Nevertheless, we are actively working towards achieving these targets.
Learn more about how changes in the treatment time guarantee law will impact access to care
Questions and answers about the treatment time guarantee on the Ministry of Social Affairs and Health’s website (In Finnish) (Link leads to external service)
Your local health station is your one-stop destination for all your health needs, providing comprehensive care and treatment, whether short-term or long-term. Our team of highly trained medical professionals is dedicated to delivering the best possible care and treatment tailored to your needs.
In the search field, enter the city district whose health station you would like to find.
As a Helsinki resident, your primary health station is the health station located in your residential area.
Would you like a basic explanation of Helsinki's social services and health care?
Find this and more helpful information for recent arrivals at the City of Helsinki's welcome.helsinki website.
You can fill out the Omaolo symptom assessment wherever and whenever. After filling out the symptom assessment, you will be given reliable instructions for treating your ailment.
If your symptoms need to be assessed by a professional, you can send the symptom assessment that you have filled out to your health station. We will reply to you the same day, if possible!
In Omaolo, you have access to a wide range of self-care instructions for various ailments.
