All our services are free of charge and available to special care clients in Helsinki. Your client relationship is based on a social welfare application and a client decision made by Social Work for People with Disabilities.
We offer some of our services as purchased services.
Telephone counselling Mon, Tue, Thu and Fri 9.00-11.00 at +358 9 310 40400
Telephone counselling in Swedish Tue and Thu 10.00-12.00 at +358 9 310 40401
Contact information
Valid for the time being:
- Mon-Fri 8.00-16.00
How to find us
The Disability Outpatient Clinic is located in building A of Sofianlehto. It is the big yellow building on top of the hill. The main service point and consulting rooms are located on the 2nd floor. Physiotherapy and occupational therapy are located on the 3rd floor.
The Disability Outpatient Clinic is easily accessible by car or public transport. You can come along Mäkelänkatu, Isoniitynkatu or Sofianlehdonkatu. You will have to climb uphill if you arrive via Isoniitynkatu or Mäkelänkatu.
Only Sofianlehdonkatu gives you access to the courtyard by car. There are three ordinary two-hour parking spaces and two disabled parking spaces in the courtyard. You can also park your car along Sofianlehdonkatu. If necessary, there are parking permits on the unit’s notice board, but in practice only clients and the city’s staff can park on the plot.
The building is easily accessible by wheelchair. The entrance doors of the main entrance open automatically. Next, use the door on the left that can be opened by pressing a button. Then head to the right and take the lift to the second floor.
On the second floor there are illustrated signs for the waiting room and disabled toilet.
Please wait in our waiting room until your appointment time. One of our staff members will come to escort you when it is time for your appointment to start.
Location
The route to the main entrance
- The 2 accessible parking spaces are located outdoors over 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The passage has at least 4 turning steps with handrails on both sides.
- The route has a ramp over 6 m long with an intermediate landing, with handrails on both sides.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- In connection with the entrance, there are at least 4 turning steps with handrails on both sides.
- The entrance has a ramp over 6 m long with an intermediate landing, with handrails on both sides.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
- The customer service point is located on floor 2.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.