Request your personal information
You have the right to access information concerning you. This right is based on the EU’s General Data Protection Regulation (GDPR) and the Finnish Act on the Openness of Government Activities.
You can ask to see your personal data that is processed by the City of Helsinki. Personal data covers such things as patient data. Please use the online form to submit your data request. You can request your personal data in accordance with the EU’s General Data Protection Regulation or Act on the Openness of Government Activities.
Log in on the electronic form with your online banking credentials, a mobile certificate or a certificate card. When filling in the form, please describe in detail the data you are requesting and specify both the period and the specific service of the Social Services and Health Care Division on which you are requesting data. A detailed description makes your request easier to process.
Alternatively, you can fill in and print out the form and take it to Työterveys Helsinki. You are required to verify your identity when submitting the form.
Fill in and print out the Request to access personal data form (pdf)
You have the right to know who has processed your personal data and to whom it has been disclosed. You can also request an explanation as to why your data has been used.
Log data is available for the previous two years. You are not entitled to access log data older than two years without providing specific grounds.
To use the online form, log in on the electronic form with your online banking credentials, a mobile certificate or a certificate card. When filling in the form, please closely specify the period and the specific service of the Social Services and Health Care Division on which you are requesting log data.
Alternatively, you can fill in and print out the form and take it to Työterveys Helsinki. You are required to verify your identity when submitting the form.
Social services and healthcare professionals are obligated to record certain data related to the service. You may request rectification of your personal data if there is an error in the data or the data has been recorded inaccurately.
Log in on the electronic form with your online banking credentials, a mobile certificate or a certificate card. When filling in the form, please describe in detail which piece of data you would like to rectify and how. For example, you can attach a screenshot of the data in question to your demand for rectification.
Alternatively, you can fill in and print out the form and take it to Työterveys Helsinki. You are required to verify your identity when submitting the form.
Fill in and print out the Demand for rectification of personal data form (PDF)