Urban Environment Division’s contact details and customer service.
Postal address: PO Box 58200, 00099 City of Helsinki
Street address: Työpajankatu 8
Telephone exchange: +358 9 310 2611 (weekdays 8.00–16.00)
On this page
Urban Environment Division’s customer service
Telephone service
tel. 09 310 22111 (Link starts a phone call)
Parking, Land Use and Construction matters and general guidance.
Service point
Työpajankatu 8
Media contacts
The City of Helsinki’s divisions and public enterprises are responsible for communications concerning their services and decision-making.
City of Helsinki divisions’ media contacts
Registrar's Office
The Registrar's Office operates at Helsinki City Hall in the Helsinki district of Kruununhaka, at the street address Pohjoisesplanadi 11–13.
Phone numbers
Use the numerot.hel.fi service to find the phone numbers of the telephone exchanges of the City of Helsinki’s divisions and the phone numbers of key units. The service also includes the phone numbers of some City of Helsinki employees, but each city division decides for itself how many phone numbers are available.
Numerot.hel.fi(Link leads to external service)
Email addresses
Our staff members’ email addresses are in the format firstname.lastname@hel.fi(Link opens default mail program).