Contact the City Executive Office
Postal address: PO Box 1, 00099 City of Helsinki
Street address of the City Hall: Pohjoisesplanadi 11–13.
Telephone exchange: +358 9 310 1641 (weekdays 8.00–16.00)
The City Executive Office’s contact information, feedback and customer service.
On this page
Helsinki-info customer service
Ask about the City of Helsinki! We offer advice and guidance on the City of Helsinki’s services and immigration. Use the chat service, call or come in person.
Media contacts
The Communications Department of the City Executive Office is responsible for the Central Administration’s communications and coordinating the City of Helsinki’s communications. The City of Helsinki’s divisions and public enterprises are responsible for communications concerning their services and decision-making.
Registrar's Office
The Registrar's Office operates at Helsinki City Hall in the Helsinki district of Kruununhaka, at the street address Pohjoisesplanadi 11–13.
Phone numbers
Use the numerot.hel.fi service to find the phone numbers of the telephone exchanges of the City of Helsinki’s divisions and the phone numbers of key units. The service also includes the phone numbers of some City of Helsinki employees, but each city division decides for itself how many phone numbers are available.
Email addresses
The email addresses of City of Helsinki employees are in the format firstname.lastname@hel.fi .