There may be short service interruptions in the city website’s chat service Tuesday, 19 March 8.00-9.00, due to technical updates. We apologize for the inconvenience.

Feedback and contact information

The City Executive Office’s contact information, feedback and customer service. Postal address: PO Box 1, 00099 City of Helsinki  Street address of the City Hall: Pohjoisesplanadi 11–13.  Telephone exchange: +358 9 310 1641 (weekdays 8.00–16.00)

On this page

Helsinki-info customer service

Ask about the City of Helsinki! We offer advice and guidance on the City of Helsinki’s services and immigration. Use the chat service, call or come in person.

Helsinki-info advisory service

Contact us

Media contacts

The Communications Department of the City Executive Office is responsible for the Central Administration’s communications and coordinating the City of Helsinki’s communications. The City of Helsinki’s divisions and public enterprises are responsible for communications concerning their services and decision-making.

City of Helsinki divisions’ media contacts

Registrar's Office

The Registrar's Office operates at Helsinki City Hall in the Helsinki district of Kruununhaka, at the street address Pohjoisesplanadi 11–13.



Registrar's Office

Phone numbers

Use the numerot.hel.fi service to find the phone numbers of the telephone exchanges of the City of Helsinki’s divisions and the phone numbers of key units. The service also includes the phone numbers of some City of Helsinki employees, but each city division decides for itself how many phone numbers are available.

Numerot.hel.fi (Link leads to external service)

Email addresses

The email addresses of City of Helsinki employees are in the format firstname.lastname@hel.fi(Link opens default mail program).