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Helsinki-info customer service
Ask about the City of Helsinki! We offer advice and guidance on the City of Helsinki’s services and immigration. Use the chat service, call or come in person.
The Communications Department of the City Executive Office is responsible for the Central Administration’s communications and coordinating the City of Helsinki’s communications. The City of Helsinki’s divisions and public enterprises are responsible for communications concerning their services and decision-making.
The Registrar's Office operates at Helsinki City Hall in the Helsinki district of Kruununhaka, at the street address Pohjoisesplanadi 11–13.
Use the numerot.hel.fi service to find the phone numbers of the telephone exchanges of the City of Helsinki’s divisions and the phone numbers of key units. The service also includes the phone numbers of some City of Helsinki employees, but each city division decides for itself how many phone numbers are available.
The email addresses of City of Helsinki employees are in the format firstname.lastname@example.org(Link opens default mail program).