Do as follows
The health stations’ telephone service operates Mon-Thu 8.00-16.00, and on Fridays and on public holiday eves from 8.00-15.00.
Once you have left us a call-back request, you don't need to contact us in any other channel.
You will be called back only twice.
Listen to the end of the recording and follow the instructions.
If you are experiencing shortness of breath, chest pains or paralysis symptoms, suffering from a serious injury or in a life-threatening situation, call 112.
If you have any questions about health, use our chatbot Sotebotti Hester. You can find it in the bottom right corner of the page under "Chat". Sotebotti Hester is available around the clock to answer your questions about social and health care services.
Choose the right service:
- If your matter is urgent, please press 1.
- For non-urgent matters, please press 2.
- If you are calling about prescriptions, please press 3.
- Renew your prescription in MyKanta(Link leads to external service). For using MyKanta you do not need to submit a callback request and can hang up now.
- To cancel an appointment, please press 4.
- For maternity and child health clinic services, please press 5.
- You can also contact the centralised maternity and child health clinic telephone service.
Call +358 9 3105 5530(Link starts a phone call) - Read more about the services at Maternity and child health clinics
- You can also contact the centralised maternity and child health clinic telephone service.
- For dental care services, please press 6.
- You can also call the dental care customer service directly.
Call +358 9 310 51 400(Link starts a phone call) - Read more about dental care services
- You can also call the dental care customer service directly.
If you have a hearing impairment or are unable to produce speech, you can contact the health station in one of the following ways:
- Chatbot Sotebotti Hester is available around the clock to answer your questions about social and health care services. You can find Hester at the bottom right-hand corner of the website.
- If you have a new symptom or your symptom has worsened, complete an appropriate symptom checker in the Omaolo (Link leads to external service)service.
- If your case is non-urgent or you have questions about your care, please send a message in Maisa(Link leads to external service)
- On weekdays, call the health station with the help of an interpreter through the telephone exchange. The city exchange number is +358 9 310 5015.
- If the situation is urgent, you can contact health services through the Medical Helpline text service(Link leads to external service). Alternatively, seek emergency care.
- In a life-threatening situation, send an SMS to the emergency response centre’s number 112.