The Urban Environment Division’s customer service is closed on 9 September

The Urban Environment Division’s customer service point at Työpajankatu 8 is closed on Wednesday 9 September due to a staff training day. The telephone service is also closed.

You can contact us via the feedback website. Urgent parking control requests concerning vehicles that are hindering traffic can be submitted by calling the number 09 310 70014. We will resume normal service on Thursday 10 September.

Animal disease control

Please contact a supervising veterinarian if you find a deceased wild animal or suspect illegal animal import.

If you find a dead wild boar or several dead birds, please notify the supervising veterinarians. The cause of death may be a highly contagious animal disease (African swine fever or avian influenza), and a supervising veterinarian can initiate measures to prevent the disease from spreading.

If you suspect that someone has imported pets illegally, please contact the supervising veterinarians. The animals may carry diseases that can also be transmitted to people.

Report deceased wild animals or illegal pet import

Report deceased wild animals or illegal pet import to the City of Helsinki's supervising veterinarians.

Call us

Call a supervising veterinarian

Open Mon-Fri 09-10
Call charge: toll free
Call 09 310 31531​