We can help you in several languages in our chat at the bottom right corner of this page, over the phone in the number 09 31011 111 and our service points. Our chat and phone service is available Monday to Thursday 9-16 and Friday 10-15.
Our service points are located at Central library Oodi, International House Helsinki and our regional service. We can assist you in using the city's electronic services and forward remote digital support requests.
Helsinki-info
Visiting address:
Töölönlahdenkatu 4 00100 Helsinki
Opening hours:
open Mon-Thu 09-16, Fri 10-15
Helsinki-info, Central library Oodis service point: Mon-Fri from 10 to 18.
International House Helsinki (IHH) service point: only available for customers of IHH's other services until futher notice.
Exceptional opening hours:
On Tuesday 17.5. Helsinki-info is closed.
On Friday 20.5. Helsinki Info's Oodi service point is closed, telephone and chat are open from 1 pm to 3 pm.
On Thursday 26.5. Helsinki-info is closed.
On Friday 3.6. Helsinki-info is closed.
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Helsinki-info - International House Helsinki
Visiting address:
Lintulahdenkuja 2 D, 2. floor Helsinki 00530 Helsinki
Opening hours:
open Mon-Thu 09-16, Fri 10-15
COVID 19: The Helsinki-info's service point in International House Helsinki (IHH) is open Monday-Thursday 9-16, Friday 10-16, only available for customers of IHH's other services until futher notice.
See details
Helsinki-info's regional service counselors
The Helsinki-info regional servce points:
Monday 14-18 Kontula Library, Ostostie 4
Tuesday 14-18 Kanneltalo, Klaneettitie 5
Thursday 14-18 Malmi Library, Ala-Malmin tori 1
Friday 14-18 Helsinki Employment Services, Asiakkaankatu 3