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Our services

We can advise and guide you when you are looking for information on the city services and immigration related matters.

We help when you are looking for information about Helsinki city services or immigration related matters. We serve you in variety of languages over the phone, chat and our service points. 

When you want to ask for advice face to face, come to Central Library Oodi. In Oodi you will find us every workday on the 1st floor. Near our service desk there are several computers for independent work. You can also copy, print and scan and we help you use the city's e-services.

We also serve once a week at Itäkeskus Library, Kanneltalo, Malmi Library and Itäkeskus Employment Services. Helsinki-info also advices on International House Helsinki, which is a common service point for several different authorities specifically for new people in Helsinki.