Urban Environment Division's customer service

The City of Helsinki's Urban Environment Division is at your service in matters related to parking, streets and parks.

We serve you by email, telephone and at our location in Kalasatama.

We offer free-of-charge counselling and information on matters related to construction, parking, streets and parks. If necessary, we will direct you to the right expert.

Your questions can cover topics such as:

- the Urban Environment Division's services - resident or business parking permits - rental of street or park areas - land surveys and map materials - Building Control Services archive

Urban Environment Division's customer service

We are here to help you with matters related to parking, construction, streets and parks. We provide services by email, telephone and at our location in Kalasatama.

Use the online service

Call us

The Urban Environment Division's customer service telephone counselling

Open Mon-Thu 08:30-16, Fri 12-15
Call charge: standard telephone charges apply

Service points

Kaupunkiympäristön toimitalo katutasosta kuvattuna.

Urban Environment Division, Customer Services

Address: Työpajankatu 8, 00580 Helsinki