The redesign will change the look of the website, making it consistent with the other websites of the City of Helsinki. The new website aims to improve the user-friendliness and accessibility of the content and to clarify the structure so that the information and service channels will be easily accessible to customers on all terminal devices. The new website will also be available in English and Swedish.
Increasingly functional websites together
The contents of the new website have been prepared in cooperation with experts, taking into account customer feedback from user surveys and workshops carried out by the city. The functionality of the website will also be tested with Helsinki Transport Services customers at a later stage. After publication, the content of the site will be continuously developed, for example based on feedback from customers.
We would be grateful for customer feedback after the publication of the new website of Helsinki Transport Service. You can submit it by email to helsinginmatkapalvelu@hel.fi(Link opens default mail program) or by phone on tel. 09 231 23 002(Link starts a phone call).