Instead of paper invoices, it is now possible to receive invoices from Financial Management Services using various electronic methods – choose the one that suits you best! Please note that we can only deliver invoices addressed to you using one electronic service at a time.
e-invoice – a service provided by banks
If you have online banking codes and wish to receive your invoices electronically directly to your online bank, you can conclude an e-invoicing agreement through your own online bank. For the invoicer, select the City of Helsinki Financial Management Services (Helsingin kaupunki – Taloushallintopalvelu) and for the identifier, enter the invoice recipient’s personal identity code in the format ddmmyy-xxxX or ddmmyyAxxxX. Additional information about children day care e-invoicing agreements, see the link www.hel.fi/talpa.
Direct payment – a service provided by banks
Direct payment is a good option if you do not have online banking codes. Please contact your bank to make a direct payment agreement. Once the agreement has been made, the bank will automatically pay the invoices from your account on the due date. We will also deliver the invoice information by mail well in advance of the due date. Please note that youwill need to visit the bank to make a direct payment agreement.
OmaPosti – digital mailbox service provided by Posti
OmaPosti is a service provided by Posti, which operates on mobile devices or a computer. Strong customer authentication is required to enable the service. Invoices can be ordered to OmaPosti electronically and they will be archived there automatically. It is also possible to pay invoices through OmaPosti. Additional information on the OmaPosti service is available on the Posti website at www.posti.fi(Link leads to external service).
Kivra – digital mailbox service provided by Kivra
Kivra is a digital mailbox service, which operates on mobile devices or a computer. Strong customer authentication is required to enable the service. With Kivra you can receive, pay and archive invoices and other letters electronically. You can share the service with other users, which means you can easily take care of payments between or on behalf of friends and family. In Kivra, invoices are sent for payment directly from the bank account. Additional information on the service is available at the address kivra.fi(Link leads to external service).
Enquiries concerning the payment of invoices:
City of Helsinki Financial Management Services
talpa.asiakaspalvelu@hel.fi(Link opens default mail program)
Tel. +358 (0)9 310 25300,
Monday to Friday from 9 am to 3 pm