Residents and communities can reserve facilities for private use, mostly in evenings and at weekends. A facility can be reserved as a one-off or seasonal reservation.
Information about booking spaces
Making a reservation via Sports Services
You can reserve the sports facilities of schools for private use via Helsinki Sports Services.
Making a reservation via the Varaamo service
- Logging in to the service
You can log in to the Varaamo service with strong authentication, e.g. by using your online bank credentials. Go to Varaamo(Link leads to external service)
- Making a reservation
Make a one-off reservation at least 7–14 days before the time of the reservation, depending on the facility. Seasonal reservations are always applied for in April within an application period announced in advance. When your reservation has been approved, you will receive a confirmation message by email.
- Payment
One-off reservations are paid for in full in advance when making the reservation. Seasonal reservations are invoiced for on a monthly basis.
- Cancelling a reservation
A one-off reservation can be cancelled free of charge two weeks (14 days) before the start of the reservation.
Individual time slots within a seasonal reservation can be cancelled via Varaamo if they are not used. Any cancelled individual time slots are not reimbursed. The entire seasonal reservation or the remaining time slots within it can be cancelled free of charge with a 14-day period of notice. If you wish to cancel your reservation, log in to the Varaamo service and make the cancellation via the information of your reservation.
The City of Helsinki has the right to cancel reservations in order to arrange its own service operations. You can find the agreement terms and facility-specific payment and cancellation terms and discount groups in the Varaamo service.
Making a reservation via the Varaamo service
- Logging in to the service
You can log in to the Varaamo service with strong authentication, e.g. by using your online bank credentials. Go to Varaamo(Link leads to external service)
- Making a reservation
Make a one-off reservation at least 7–14 days before the time of the reservation, depending on the facility. Seasonal reservations are always applied for in April within an application period announced in advance. When your reservation has been approved, you will receive a confirmation message by email.
- Payment
One-off reservations are paid for in full in advance when making the reservation. Seasonal reservations are invoiced for on a monthly basis.
- Cancelling a reservation
A one-off reservation can be cancelled free of charge two weeks (14 days) before the start of the reservation.
Individual time slots within a seasonal reservation can be cancelled via Varaamo if they are not used. Any cancelled individual time slots are not reimbursed. The entire seasonal reservation or the remaining time slots within it can be cancelled free of charge with a 14-day period of notice. If you wish to cancel your reservation, log in to the Varaamo service and make the cancellation via the information of your reservation.
The City of Helsinki has the right to cancel reservations in order to arrange its own service operations. You can find the agreement terms and facility-specific payment and cancellation terms and discount groups in the Varaamo service.
Making a reservation via the Varaamo service
- Logging in to the service
You can log in to the Varaamo service with strong authentication, e.g. by using your online bank credentials. Go to Varaamo(Link leads to external service)
- Making a reservation
Make your reservation at least seven (7) days before the time of the reservation. Seasonal reservations are always applied for in April within an application period announced in advance. When your reservation has been approved, you will receive a confirmation message by email.
- Payment
The reservation is paid for in full in advance when making the reservation. Seasonal reservations are invoiced for on a monthly basis.
- Cancelling a reservation
A one-off reservation can be cancelled free of charge two weeks (14 days) before the start of the reservation. The full price will be charged for any cancellations made later.
Individual time slots within a seasonal reservation can be cancelled via Varaamo if they are not used. Any cancelled individual time slots are not reimbursed. The entire seasonal reservation or the remaining time slots within it can be cancelled free of charge with a 14-day period of notice. If you wish to cancel your reservation, log in to the Varaamo service and make the cancellation via the information of your reservation.
The City of Helsinki has the right to cancel reservations in order to arrange its own service operations. You can find the agreement terms and facility-specific payment and cancellation terms and discount groups in the Varaamo service.
Making a reservation directly with the unit
You can reserve facilities at the units of the Adult Education Centre and Arbis by directly contacting the unit:
Lahnalahti: Cable Factory, Cultural Centre Kanneltalo, Cultural Centre Malmitalo, Maunula House, Opistotalo, Oulunkylätalo, Pohjois-Haaga unit, Rajametsäntie handcraft and home economics facility, Silkkikutomo, Cultural Centre Stoa, Cultural Centre Vuotalo
More information about the reservable facilities is provided by the attendants of the units.
See the Adult Education Centre units’ contact details(Link leads to external service).
You can receive more information about using the facilities of Arbis by contacting the Arbis office, tel. +358 9 310 49494, email: kansliet@arbis.hel.fi(Link opens default mail program)
Making a reservation via the Varaamo service
You can use the Varaamo service to reserve the following facilities of the Adult Education Centre:
Maunula House (classroom 1 and classroom 2)
- Logging in to the service
You can log in to the Varaamo service with strong authentication, e.g. by using your online bank credentials. Go to Varaamo(Link leads to external service)
- Making a reservation
Make a one-off reservation at least 7–14 days before the time of the reservation, depending on the facility. Seasonal reservations are always applied for in April within an application period announced in advance. When your reservation has been approved, you will receive a confirmation message by email.
- Payment
One-off reservations are paid for in full in advance when making the reservation. Seasonal reservations are invoiced for on a monthly basis.
- Cancelling a reservation
A one-off reservation can be cancelled free of charge two weeks (14 days) before the start of the reservation.
Individual time slots within a seasonal reservation can be cancelled via Varaamo if they are not used. Any cancelled individual time slots are not reimbursed. The entire seasonal reservation or the remaining time slots within it can be cancelled free of charge with a 14-day period of notice. If you wish to cancel your reservation, log in to the Varaamo service and make the cancellation via the information of your reservation.
The City of Helsinki has the right to cancel reservations in order to arrange its own service operations. You can find the agreement terms and facility-specific payment and cancellation terms and discount groups in the Varaamo service.
General instructions for facility users
The person making the reservation must be at least 18 years old. The user of the facilities must have an adult responsible for the activities and behaviour of the group in the City’s facilities. You can find general instructions for using facilities here.
Facilities with building manager services
The event organiser will be responsible for the safety of their event. The users of the facilities must ensure that no persons not included in the event participants enter with the group.
Facilities for independent use
The facility can be provided for independent use without a City staff member or representative present. In such cases, the client commits to assuming responsibility for the safety and supervision of the use of the facility independently. The usage right may not be passed on to others. The client will be responsible for ensuring that no persons not included in the planned activities enter the facilities.
The person making the reservation must commit to watching a familiarisation video about using facilities and reading the safety instructions of the facility.
Facilities with building manager services
The building manager will open the door for the facility users at the start of the reservation. The users must exit the facilities at the end of the reservation.
Facilities for independent use
When you make a reservation via the Varaamo service, the access method is specified in the facility description.
The person making the reservation must commit to watching a familiarisation video about using facilities and reading the safety instructions of the facility.
Smoking and substance use are prohibited in the facilities and areas of the Education Division.
The person making the reservation must commit to watching a familiarisation video about using the facilities and reading the safety, usage and cleaning instructions of the facility. You will receive instructions for accessing the facility in your reservation confirmation message.
Some facilities can be used for accommodation. You can ask for more information about school facilities suitable for accommodation by sending an email message to tilavaraukset@hel.fi(Link opens default mail program). Unauthorised overnight stays are prohibited.
The person responsible for the facility reservation must fill out the accommodation application and submit it by email to tilavaraukset@hel.fi(Link opens default mail program) or by post to the address provided.
Facilities with building manager services
Any initial preparations and the final cleaning must be carried out within the reserved time slot.
Facilities for independent use
The person who reserved the facility is responsible for the final cleaning. Initial preparations and the final cleaning must be carried out within the reserved time slot.
You can find facility-specific instructions in your reservation confirmation message.
The person who made the reservation must immediately report any damage to the movables or structures of the facility. The client’s liability to pay compensation is determined in the facility reservation agreement terms.
Any issues detected in the condition of the equipment and the facility must be reported without delay by email or via the feedback system. You can find the customer service contact details on the left side of this page.
The client will be obligated to pay compensation for any costs caused by their actions, such as special cleaning or security costs arising from an alarm. Additionally, the client will be obligated to pay compensation for any damage that they or the attendees of their event have caused to the facilities, equipment or movables during the reservation. The client will also be responsible for any damage caused by the actions of the client or the attendees of the event after the reservation. Any unreported damage will be charged for retroactively in accordance with the realised costs. If the client loses the key or access pass provided to them, they will be responsible for the costs arising from replacing the keys and rekeying the locks.
Fees collected for resident use of facilities
Products and services procured by the Education Division are charged from the client based on the cost with VAT. The VAT rate for meetings and similar events is 25.5%, and the rate for using sports facilities for exercise events and accommodation is 14%.
You can find the fees charged for facility use and discount groups in the Varaamo service. Go to Varaamo(Link leads to external service)
Customer service
Education Division’s Premises Services
Tel. +358 9 3106 4896 (Mon–Thu 12.00–14.00)
tilavaraukset@hel.fi(Link opens default mail program)
Varaamo Customer Service
varaamo@hel.fi (Link opens default mail program)
Feedback
Feedback form: Contact us(Link leads to external service)
Feedback for the City of Helsinki: Give us feedback(Link leads to external service)