You can submit documents to the Register Office by post, online or by bringing them to the post box in the City Hall’s lobby. Use secure email to submit your personal data: securemail.hel.fi.
Everyone has the right to access public official documents. However, access to some information is discretionary and requires certain criteria to be met. Here you can find information on these requirements and the data request forms.
The document publicity description's purpose is to help customer in directing their information requests. Unfortunately the description is only available in Finnish for now.
The City of Helsinki always has a legal basis for processing personal data. We process and archive personal data in compliance with good data processing practice, national data security instructions and good practices.
People have the right to know whether their personal information is processed and what information is saved about them.
The City of Helsinki’s decision-makers include its governing bodies, individual elected officials and individual office holders. Here you can find the decisions made by them and documents related to the decisions.
Anyone dissatisfied with a decision by the municipal board, a municipal committee or sub-committee or an authority representing any of these bodies can appeal the decision in writing.
