Data protection and information management

On these pages, you can read about how our services comply with data protection, and how we store customer data in register descriptions. You can also find information about the hel.fi website, the research permits required to do research, as well as about information requests and the publicity of documents.

A woman scrolls through her phone with concentration.
A child and a woman sit outside and look at a mobile device.
Photo: Jussi Hellsten

Data protection is everyone’s right

When you are a customer of the city’s services or deal with us for another reason, we collect your personal data to the extent necessary to handle the matter.

Read more about data protection