Swimming hall

How the process works

Assistance with reserving time slots is available by phone and email, but actual reservations can only be made via the e-service. You can also call us to schedule an appointment for an on-site consultation at the Culture and Leisure Division's Fredriksberg office (Konepajankuja 3).

Phone service: Mon-Fri, 8:00-16:00. We respond to call-back requests on Mon, Wed and Fri, 10:00-12:00, and Tues and Thurs, 12-14.

How the process works

You can reserve an individual time slot based on the availability in the calendar. Regular time slots are requested seasonally. You can find the application periods for regular time slots on our website. You can also enquire about available regular time slots outside the seasonal application periods.

Tournaments and matches must be requested with a separate application, even if they take place during the regular time slot allocated to a team. The match and tournament application must indicate whether the event will have an admission fee or not.

You should only apply for slots based on actual need. The requested time slot must include preparation, warm-up, set-up and dismantling times, as well as the actual training or competition time. You must apply for time slots for the whole season (winter or summer) using a single application. Please note: the winter season includes autumn and spring. The allocation of time slots at sports facilities is based on the allocation criteria decided by the committee.

The following guidelines apply outside the application periods and do not apply to special facilities (e.g. indoor ice rinks and indoor swimming pools). When reserving a sports facility for sports (single time slot), we recommend submitting your reservation application at least seven working days before you need the space. When reserving a sports facility for a non-sporting activity or a sports event, we recommend submitting your reservation application at least one month before you need the facility. During busy periods, the processing of your application may be delayed.

A reservation confirmation will be sent once your reservation application has been processed. You can find the terms and conditions on our website. Complaints and requests for changes to reservations should be sent to liikuntapaikkavaraukset@hel.fi(Link opens default mail program).

The person reserving a facility consents to the name of the association they represent or their name (first name, surname) appearing on the public sports facilities calendar on the Sports Services website.

Price: The price of time slots is determined by the space you are reserving, the length of the session and the price group of the reservation. For more information, see the Price list for sports facility reservations.

Invoices for reserved time slots will be sent by post to the billing or e-invoicing address provided by the customer during the following month. Private individuals can also order an e-invoice through their online bank. Invoices will not be sent by email.

How the process works

Check the availability of sports facilities in the City of Helsinki's sports facilities calendar. The calendar shows time slots according to the sport and facility. Facilities are reserved using the sports facility reservation e-service.

You can also find information on public sessions in the calendar for each sports facility. The facilities of Sports Services are listed in the calendar by sport. To see the school gymnasiums, select "other activities" from the sport menu.

How the process works

- General rules for sports facilities
- General rules for gymnasiums
- General rules for outdoor recreation areas
- Outdoor activities guide for beaches
- General rules for swimming halls and outdoor swimming pools
- Swimsuit guidelines for the City of Helsinki's swimming halls