For jobseekers
The City of Helsinki is responsible for Employment Services offered to the residents of Helsinki.
- Report any changes in your job search situation in the Job Market Finland E-services(Link leads to external service) . If you do not have access to the Job Market E-services, call the Employment Services customer service +358 9 310 36107.
- If you were unable to register as a jobseeker due to the downtime or the error, please contact Helsinki Employment Services. Any matters unattended due to the downtime or errors can be rectified afterwards.
For employers and entrepreneurs
- Going forward, Employment Services will provide advice on posting jobs, recruitment and competence development for employers and entrepreneurs. You can ask for advice and contact us by phone +358931036300(Link starts a phone call) or by email neuvonta.tyonantajat@hel.fi(Link opens default mail program) .
- In the event of having to make changes, you can ask for advice and contact us by phone +358 9310 36300 or by email muutosturva@hel.fi(Link opens default mail program) .
- We can tailor our services to the needs of employers and businesses in the Helsinki metropolitan region. Employer services are part of the statutory basic services provided by the City of Helsinki.
- The City of Helsinki serves employers and entrepreneurs at different stages of a business’s life cycle, such as the establishment and growth and internationalisation of the company.
Current issues in the Job Market Finland(Link leads to external service)
The duties of employment authorities have been transferred to municipalities
The transfer of employment services to the City of Helsinki brings the services closer to the residents of Helsinki. The City is well-equipped to provide customers with the right services as we are in charge of employment services, education services and business services.
You can register as a jobseeker before your unemployment or temporary lay-off begins, but please do so no later than on your first day of unemployment, as you can only receive unemployment benefits starting from your date of registration.
You should register as an unemployed jobseeker primarily in Job Market Finland's E-service(Link leads to external service) . You can sign in to E-service using your online banking credentials, mobile certificate or ID card with a chip.
If you cannot sign in using these methods or if you are not a citizen of an EU or EEA country or Switzerland, you can register as a jobseeker at our offices in Kamppi (Malminkatu 34) and Itäkeskus (Asiakkaankatu 3A) without an appointment Mon–Fri 9:00–16:00.
The best way to contact your specialist is to submit a contact request online via E-service.
Our advice services, which you can use without an appointment, are located in Kamppi at Malminkatu 34 and in Itäkeskus at Asiakkaankatu 3A. Our advice services are open Mon–Fri 9:00–16:00.
Helsinki Employment Services’ office at Viipurinkatu 2 can only be visited by appointment.
We serve people under the age of 30 without prebooked appointments at Ohjaamo in Kamppi at Fredrikinkatu 48 Mon–Fri at 12:00–16:00 as well as Ohjaamo in Itäkeskus at Turunlinnantie 1 on Thursdays at 12:00–16:00.
For up-to-date information on any exceptional opening hours, please visit our offices’ own pages.
- E-services
We recommend contacting us via Job Market Finland's E-services(Link leads to external service) . You can use the service to submit a request for contact to your designated specialist at Helsinki Employment Services. After receiving your contact request, we will contact you by phone. - Email
You can also send questions about our jobseeking services and services for finding education and training to Helsinki Employment Services’ common email address: tyollisyyspalvelut@hel.fi(Link opens default mail program) .
You can also contact your specialist by email, if you know your specialist’s email address. - Phone
You can call Helsinki Employment Services’ advice number +358 9 310 36107 Mon–Fri 9:00–15:00 for information on Helsinki Employment Services, jobseeking support or information on education and training opportunities. If you want to ask about a statement you have received or your job search obligation, please contact your specialist directly. - Mail
If you do not have access to E-services or email, you can also send us paper mail or bring documents directly to our offices.-
Postal address:
Helsinki Employment Services
PO Box 310
00099 City of HelsinkiPlease make sure that your name and personal identity code are written as clearly as possible. This will speed up the forwarding of your mail at Helsinki Employment Services.
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We offer a wide range of employment services to jobseekers in Helsinki. We advise our clients on how to find suitable work or suitable education and training. We also support employers in the Helsinki Metropolitan Area in recruiting employees.
We organise various events promoting employment every week. You can find the events organised by Helsinki Employment Services in our event calendar.
You can also find Helsinki Employment Services on social media, where we provide information about various current matters and share useful information about employment and training opportunities.