The city’s tourism infrastructure, or operating environment, is an important part of the city’s ability to provide services. The areas for development are e.g. destination-level visitor experience, means of transportation and services required.
Helsinki is committed to sustainability and has been recognized as one of the world’s most sustainable travel destination. Sustainable growth and renewal will become a reality if public and private actors change their practices on a long-term basis.
Helsinki aims to be a smart destination and to support and promote the digitalisation of tourism companies, AI expertise, and innovation. A smart destination also provides customers with the smoothest path from dreaming to gaining experiences.
We are boosting Helsinki’s international appeal through the themes of a happy Helsinki. Consistent communication strengthens the credibility and reliability of Helsinki as a travel destination, both internally and externally.
Helsinki is actively involved in many Finnish and foreign networks and projects that you can also join. Be sure to check out the Helsingin tekijät network!
DataLokki provides up-to-date status information on tourism and events in Helsinki such as registered overnight stays, number of events, cruises, and air traffic.
On this page, you can find publications on tourism, such as reports, studies and surveys in pdf format.
Tourism and Destination Management Unit of Business Helsinki organises many events both independently and together with partners and stakeholders.
A vibrant urban culture, complete with events, tourists and restaurants, is a key strategic priority for promoting Helsinki’s vitality and well-being.