Helsinki tourism operators

Helsinki attracts a vast number of Finnish and international travelers annually, resulting in significant benefits for a diverse array of businesses. The city actively collaborates with tourism enterprises, fostering a supportive environment and facilitating valuable networking opportunities. Together, Helsinki and these businesses work diligently to shape the city into an enticing, secure, and sustainable destination for all visitors.

Ihmisiä jouluisella Aleksanterinkadulla.

On this site

Tourism operating environment
The city’s tourism infrastructure, or operating environment, is an important part of the city’s ability to provide services. The areas for development are e.g. destination-level visitor experience, means of transportation and services required.
Tourism sustainability
Helsinki is committed to sustainability and aims to be world's most sustainable destination. Sustainable growth and renewal will become a reality if public and private actors and consumers change their practices responsibly and on a long-term basis.
Smart Tourism
Helsinki aims to be a smart destination and to support and promote the digitalisation of tourism companies. A smart destination also provides customers with the smoothest path from dreaming to gaining experiences.
Tourism events
Tourism and Destination Management Unit of Business Helsinki organises many events both independently and together with partners and stakeholders.
Tourism networks and projects
Helsinki is actively involved in many Finnish and foreign networks and projects that you can also join.
Data
Statistical and research materials on tourism in Helsinki.

Helsinki Tourism and Events Programme 2022–2026

The joint programme of the Helsinki City Group operators has been prepared to support the long-term development of the tourism and event sectors for 2022–2026. It has three main strategic objectives: 

  1. Helsinki is a vibrant and internationally attractive city for tourism and events 
  2. Helsinki is an international pioneer and solution provider in sustainability, tourism and events 
  3. Helsinki is a smart destination and a functional event city 

The joint objectives guide the City Group’s operations for the benefit of travellers, residents, event visitors, local businesses and other operators.

Helsinki Tourism and Events Programme 2022–2026 (pdf)

Helsinki Tourism and Events Programme 2022–2026 Appendix: Measures and indicators (pdf)

Helsinki Tourism and Events Programme 2022–2026 progress situation report, May 2023 (pdf)

External resources

MyHelsinki website
Looking for information on where to eat, drink, sleep, enjoy events or to do a bit of shopping in Helsinki? The MyHelsinki website offers plenty of information for visitors.
Contact information of the Tourism and Destination Management unit
The unit’s tasks include promoting tourism in the city and developing the operating environment in a sustainable and intelligent way in cooperation with the tourism ecosystem.

News about tourism and events in Helsinki

  • Tourism
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