The city’s tourism infrastructure, or operating environment, is an important part of the city’s ability to provide services. The areas for development are the tourist bus services, public toilets and guidance.
Helsinki is committed to sustainability in all its activities. According to many international indicators, Helsinki and tourism as part of it are doing well in terms of sustainable development.
Helsinki was chosen as the smartest travel destination in Europe (European Capital of Smart Tourism) in 2019.
Tourism and Destination Management Unit of Business Helsinki organises many events both independently and together with partners and stakeholders.
Helsinki is actively involved in many Finnish and foreign networks and projects that you can also join.
Statistical and research materials on tourism in Helsinki, which do not meet the accessibility requirements, are for the time being available on the old hel.fi website.