You can submit documents to the Registrar’s Office by post, online or by leaving them in the post box in the City Hall’s lobby.
Please note the following:
- When using the Registrar’s Office’s services, please remember to mention the registration number of your case (such as HEL 2021-000123) if it is already pending within the City of Helsinki.
- If you intend to deliver documents by post, please do not use staples because we will scan your documents.
- If you intend to deliver documents via the internet, please group and name your files to facilitate their processing.
- You must deliver the documents and their attachments as separate files.
File names
- Please give your file a clear name representing the file’s content as accurately as possible.
- File names should also include a detail such as the document date.
- If your letter includes a numbered list of the attachments, you should add the corresponding number to each attachment’s file name.
Examples of document names
- Application, 15 November 2021
- Request for an administrative review, 11 February 2021
- Attachment 1, Qualification certificate 1 December 2019
- Attachment 2, Photos of the event 25 October 2016
Supported file formats
- Text files: PDF, DOC, DOCX, DOT, XLS, XLSX, XLT, XLA, PPT, PPTX
- Image files: JPG, JPEG, PNG, GIF
- Video/audio files: MP1, MP2, MP3, MP4