Wilma – contact between home and school

The Wilma system provides you with information on your child's education and arrangements in school. You can contact teachers and the principal directly through Wilma. Wilma is also used by pupils to monitor their own studies.

Creating a Wilma account by using Suomi.fi identification 

You can create a Wilma user account by using Suomi.fi identification, whereby your guardian information is retrieved via the Digital and Population Data Services Agency. If you already have a Wilma account, you can add your child who is starting school to it.

To create an account, you need a working email address and online banking credentials or a mobile certificate.If you are unable to create an account in accordance with these instructions, please contact the school secretary of your child’s school.

When creating a Wilma account, use a web browser, not the Wilma mobile app.

Below are instructions for two different scenarios:

You can create new Wilma credentials on this page(Link leads to external service). You can also add your child to your existing account on this page(Link leads to external service).

Brief instructions on how to create a new Wilma account

  1. Creating a new Wilma account when you do not have an existing Wilma account for the City of Helsinki. Open your browser and go to https://helsinki.inschool.fi/connect(Link leads to external service) if your child goes to a school
    of the City of Helsinki, or to https://yvkoulut.inschool.fi/connect(Link leads to external service) if your child goes to a private or state school. 
  2. Open the email you received from Wilma, click the link within the email and continue creating your credentials.
  3. Under ‘Choose the relevant school’, select your child’s school from the list and then click the 'Next' button.
  4. Move on to Suomi.fi identification.
  5. After the identification, return to Wilma and follow the instructions.
  6. Choose the child you want to add to your Wilma account. Create a password and click 'Next'.
  7. Check that the information on your account is correct and click the 'Create username' button. You can now log in to Wilma with your credentials.

You do not have an existing Wilma account for the City of Helsinki.

  1. Open your browser

    and go to https://helsinki.inschool.fi/connect(Link leads to external service) if your child goes to a school of the City of Helsinki, or to https://yvkoulut.inschool.fi/connect(Link leads to external service) if your child goes to a private or state school.

  2. Enter your email address into the designated field and click the Send verification button

    This email address will serve as your Wilma username.

  3. Log in to your email account, open the message sent from Wilma and click the link included in the message

    It may take several minutes for the message to arrive. If you do not receive the email message from Wilma, please contact your child’s school. Before doing so, you should also check the spam folder of your email account.

  4. The link in the email message will take you back to Wilma, where you can continue creating an account by clicking the Next button

  5. Under ‘Choose the relevant school’, select your child’s school from the list and then click the Next button

    The schools are listed alphabetically.

  6. On the ‘Suomi.fi e-Identification’ page, click the To the identification button

    Click the Skip button only if you have a key code.

  7. Log in with your banking credentials or mobile certificate

  8. On the personal details verification page, click the Continue to service button

    If your details are incorrect, please contact the Population Data unit of the Digital and Population Data Services Agency: tel. +358 29 553 6220.

  9. On the ‘Wilma credentials/Key codes’ page, select ‘guardian data available through Digital and Population Data Services Agency’ and click the Retrieve person button

    If you have a non-disclosure for personal safety reasons, select ‘key code’ and enter the code you have received from the school. Please contact the school secretary of your child’s school if the strong identification process or your key code does not work. 
     

  10. Select the child whom you want to add to your new Wilma account

    Click the Select and go to the e-service button (the button becomes active when you select your child).

  11. You will return to the ‘Wilma credentials/Key codes’ page and see the name of the child added to the account under ‘Roles’

    Proceed by clicking the Next button.

  12. On the ‘User details’ page, click the Next button

  13. On the ‘Password’ page, enter the password of your choosing into the ‘Password’ and ‘Repeat password’ fields

    Your password must be at least 8 characters long and feature at least three different character types: upper case letters, lower case letters, numbers or special characters (comma, exclamation point, question mark, etc.). Then, click the Next button.

  14. On the ‘Account details’ page, check that the information is correct and click the Create username button

  15. You will receive a message verifying that your username was created successfully

    You can now use your username to log in to Wilma. Click the ‘Back to front page’ link to return to the Wilma login page.

  16. Log in to Wilma by entering your email address into the ‘Username’ field and your password into the ‘Password’ field and then clicking the Log in button

Adding a child who is starting school to an existing Wilma user account

If you already have a Wilma user account for the City of Helsinki, you can add another child to the same account.

  1. Log in to Wilma at https://helsinki.inschool.fi/(Link leads to external service)if your child goes to a school of the City of Helsinki, or to https://yvkoulut.inschool.fi/(Link leads to external service) if your child goes to a private or state school. Open the ‘User rights’ section (in the ‘Settings’ menu in the top right corner).
  2. In the ‘Adding roles’ section, click the Add role button. 
  3. Under ‘Choose the relevant school’, select your child’s school from the list and then click the Next button. 
  4. Go to the ‘Suomi.fi e-Identification’ page. 
  5. Log in with your banking credentials or mobile certificate.
  6. Follow the instructions until you return to Wilma and the ‘Wilma credentials/Key codes’ page. Select ‘guardian data available through Digital and Population Data Services Agency’. Click the Retrieve person button.  If you have a non-disclosure for personal safety reasons, select ‘key code’ and enter the code you have received from the school.
  7. Follow the instructions and fill in the requested details until your child has been added to your Wilma account. If necessary, refer to the more detailed instructions for "Creating a new Wilma account", from section 10 onwards.